The AVOXI Blog:
The Most Educational VOIP Call Center Software and Business Phone System Blog in the World!

Local Number Portability Guide

People frequently ask if they are able to “RespOrgDID/local numbers.  Although RespOrgs are only available for toll free numbers, there is a similar way to port numbers with DID’s.  This means that you can move your local phone number from one carrier to another, with Local Number Portability (LNP).   In the United States, the process is done through the Number Portability Administration Center (NPAC).

One downside to this process is that some carriers can refuse to port your number, or charge you a fee for breaking your contract.  However, if both carriers provide the ability to port your local number, the following steps are taken:

  1. The new service provider notifies the old service provider of the requested port.
  2. The old service provider is asked to validate the subscriber’s information.
  3. The old service provider confirms the subscriber’s information and notifies the new service provider.
  4. The new service provider notifies the NPAC of the requested port.
  5. The NPAC creates a pending port and sends a notification to the old service provider.
  6. The old service provider notifies the NPAC that it concurs with the port.
  7. The new service provider notifies the NPAC to activate the port.
  8. The pending port is activated in the NPAC and broadcast to the telecommunications industry network within milli-seconds.

If the decision is made to port your number, it is always suggested that you wait to cancel your contract with your first carrier until the porting is complete, so you don’t experience any down time with your phone number.

Learn about RespOrg (porting toll free numbers):

David Wise

David Wise

Chief Executive Officer, Founder at AVOXI
David has more than 18 years of management experience in the telecommunications industry. A graduate of the Citadel, David worked as a Senior Account Executive with Intermedia Communications and later co-founded Rapid Link, a leading provider of International callback and VoIP. David then founded AVOXI in 2001with a focus on providing niche international call center markets with customized voice and data services. read more
David Wise
David Wise

Submit a Comment

Your email address will not be published. Required fields are marked *

Share This