Good day, ladies and gentlemen! From Captain Aida and the AVOXI crew, it is our pleasure to serve you today. For your enjoyment during our blog today, we are going to provide information on how International Toll Free Service (ITFS) can benefit your airline.
In addition to providing great customer support by offering your customers a free way to reach you, ITFS numbers also provide you with:
- Disaster Recovery
- Cost Savings
International toll free service availability has increased significantly over the last decade and there are now over 100 countries with ITFS numbers. As an airline, you can now provide your customers all over the world with an ITFS number that looks familiar to them and that they recognize as a free number. This fact alone presents your airline in a positive light to the customer who is in need of customer support.
While there are many international toll free service providers, make sure you choose the one that has experience working with the airline industry and understands the importance of making sure your ITFS numbers are always up and ringing to the right destination. This is where international toll free service features come into play. As an airline, you need to ask:
- Does the toll free number provider offer enhanced routing?
- Will you have the ability to re-point your toll free numbers?
- Will you have access to 24/7 customer support?
All these factors, along with voice quality, will affect the level of customer support your airline will be able to provide. We are sure you recognize the importance of high-level customer support. Now, you need to surround yourself with the tools to implement it.
So, what are you waiting for? Upgrade to international toll free service business class at no additional charge!
We hope you have enjoyed the in-flight entertainment. We are now preparing to land.