AVOXI awards SnapEngage the Best Live Chat Solution for Enterprises. SnapEngage’s integration, customization and overall functionality makes it a fantastic choice for businesses of all sizes.
SnapEngage is one of the most flexible live chat solutions on the market. It has the capability to integrate with a number of CRMs and social media sites including Salesforce, Zendesk, Hubspot and Facebook. For companies already using a workflow management program, it allows for a seamless transfer of user data and information.
Your brand is everything. That’s why SnapEngage allows you to fully customize the look of your chat window to fit your brand standards. You simply send them your artwork and they turn it into a fully customized chat box for your website. Each user on SnapEngage also has the option to use their own photo. This adds a personal touch and truly puts a face to your company. The customization possibilities are endless allowing your business to have a one-of-a-kind look.
Overall, SnapEngage is an extremely functional live chat solution. One of the best parts about SnapEngage is that there is no software to install. It’s completely accessible over the Internet, which allows your team to be prepared for customer questions no matter where they are. David Wise, AVOXI’s CEO and Founder, states, “SnapEngage has truly revolutionized the way we serve our customers. Our employees, whether they’re working directly in our office or remotely from home, can be available on live chat anytime.”
SnapEngage’s live chat feature is also extremely flexible and customizable when it comes to your company’s hours of operation. During business hours, customers will be given a chat option. During off hours, customers are provided with an alternative means of contact. This feature gives your customers a way to contact you no matter what time it is.
If your business needs a fully functional and customizable live chat solution, look no further than AVOXI’s Best in Class Live Chat Solution for Enterprises, SnapEngage.
Click here to learn more about this amazing product.