With the introduction of geographic number portability, customers now have an option to move their fixed-line numbers to a new provider. 2001 Amendments to the Telecommunications Act mandated that the Independent Communications Authority of South Africa (ICASA) take measures ‘to ensure that number portability be introduced by 2005.’ The distinct purpose of this measure was to create more competition within the market.
Mobile portability began in 2007 and stumbled along for a few years before it began to really gain momentum. However, it has been a longer trip to reach the rollout of geographic ports. But, after nearly five years, it appears that geographic porting has taken off. There is greater choice in the marketplace for customers and better service should be the end result.
What does this mean for the end user?
For starters, it means when you change locations, you can now take not only your mobile number with you but your fixed-line number as well. This could be key for businesses not wanting to change fixed-lines if they need to relocate operations.
Perhaps the biggest impact of geographic porting is the choice given to consumers to take their business to a new provider. The official announcement of the second phase of Geographic Number Portability on April 26th, 2010 allowed dozens of new providers to offer their services to customers and that list of providers continues to grow.
DOW One Source, Geographic Porting, and your business
AVOXI is now one of the companies in South Africa that offers geographic ports. With DOW One Source, you can turn to a new provider that can easily cover all your telecommunication needs. Not only will you be able to maintain your existing number, you’ll also experience great customer service, the flexibility of features such as rerouting, and, perhaps most importantly, a lower cost of doing business. Plus, DOW One Source takes care of the entire process of geographic porting making it easier than ever which allows you to keep your focus on what’s really important, your business.