A Toll free number is almost necessary for a business since it lets their prospects and customers call them without receiving a charge. Instead, the called party, the one who is subscribed to the toll free number, is charged on the customer’s behalf.
At AVOXI, we constantly get new questions about Toll Free numbers, international toll free numbers or ITFS (international toll free service). You can get Toll Free services in almost any country, but the prices vary based on some factors. We hope to clear the air about Australian Toll Free Numbers and each of the costs associated with this number.
Australian Toll Free Numbers
We get a lot of requests for Australia Toll Free numbers. The format of their numbers start with either 800 and are ten digits long.
1 800 XXXXXX
Getting an Australian Toll Free Number from a provider is rather easy. In fact, many offer Australian Toll Free numbers and will keep quite a few in stock. Depending on your number’s usage, you can choose between a few different plans for your international toll free services.
Most Toll Free Numbers get charged on a monthly basis. That being said, these costs vary depending on the type of plan you choose.
Some Toll Free Numbers will be already bundled with a certain amount of minutes. These plans, with fewer minutes, will start at $60 a month, and the cost can go as high as a few hundred dollars a month.
Other Toll Free plans charge one flat rate for just the number itself and charge per minute for usage. The number alone in this kind of plan will cost around $11 per month and be charged an originating and terminating fee for every minute on the call.
- To clarify, an originating fee is based off of the location where the call is made and the terminating fee depends on how the call will be delivered. If you have an Australian Toll Free number, the originating fee comes from Australia, but the terminating fee will change depending on where you want the call to ring: mobile, landline or VoIP phone. Many people don’t know this, but a lot of providers will not charge a termination fee for all calls forward to VoIP.
Following along the same terms of the previously-mentioned plans, some providers will offer their Toll Free number in a bundle with their Cloud PBX. What is great is that a Cloud PBX will give your number a wide-range of capabilities including time of day routing. You’ll still be charged an originating and terminating fees but for the low price of $22 a month, you’ll also have access to many calling features.
If your business is interested in an Australian Toll Free number, there are an abundance of options and plans on the market today. Before you buy, study your company’s calling habits and see what calling features you need in order to find the best plan for your business.