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How to Port Your Phone Number from One Carrier to Another

How to Port Your Phone Number from One Carrier to Another

For many instances, you may find yourself searching for a new carrier for your phone number. Whether their prices have gotten too high or their service isn’t up to par, it’s important to recognize that you have options when it comes to your carrier. A lot of customers come to us from other carriers and are sometimes confused about the process behind porting their phone number to a carrier. Despite what you may have heard, most phone numbers can be easily ported to a different carrier. This process is extremely important for customers whose phone numbers are an important part of their brand. To help you better understand your options during this process, we’ve put together this article to explain how to port your phone number from one carrier to another.

Port your phone number from one carrier to another

If you want to port your existing phone number to a new carrier, there are a few steps you’ll have to go through depending on the type of phone number you have.

Resporg your US Toll Free number

For a US Toll Free number, you’ll go through a process called Resporg. When you Resporg a number, you’re working with the United States’ Toll Free number organization and requesting that they transfer the responsibility of your phone number from one carrier to another.

This process typically adds 3-5 business days to your setup time but other factors can impact this time as well. For instance, your old carrier may refuse to transfer the phone number for instances like UBR, or unsatisfactory billing relationship. Because of situations like this, it is important to make sure you have a clean record with your old carrier before you begin the porting process.

NASC your Toll Free number

NASC is another option you may go through when you port your phone number from one carrier to another. This process might be necessary for your US Toll Free number if your current carrier refuses to transfer ownership. This process is also used for all other types of phone numbers.

A NASC forces the transfer of the phone number without your current carrier’s consent. Like with a Resporg, this process can also impact your phone number’s setup time.

Purchasing a new phone number

Depending on the importance of their current phone number, some customers choose to get a new number all together. This saves you the time of porting your current phone number over from another carrier.

If your new carrier has the number you’d like in stock, this is the fastest and easiest scenario. They simply assign the number to you and go through the necessary programming steps.

If you need a specific type of phone number, your new carrier may have to place an order for it. In this case, the turnaround time may be a bit longer than the previous scenario.

On average, a new phone takes around 72 hours to set up but specialty numbers, like Vanity Numbers, can take closer to 30 days to activate.

David Wise

David Wise

Chief Executive Officer, Founder at AVOXI
David has more than 18 years of management experience in the telecommunications industry. A graduate of the Citadel, David worked as a Senior Account Executive with Intermedia Communications and later co-founded Rapid Link, a leading provider of International callback and VoIP. David then founded AVOXI in 2001with a focus on providing niche international call center markets with customized voice and data services. read more
David Wise
David Wise

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