IP PABX cloud telephony has given South African companies the power to connect their employees, partners and customers for seamless business operations.
Telecom in South Africa has evolved a lot in the last decade. With moves towards deregulation and increased bandwidth, consumers too have changed as they have become more empowered by advanced technologies. There is a move towards unified communication and cloud telephony such as IP PABX service for office connections.
The nice thing about IP PABX service is that it works well with mobile phones. Since calls routed via an IP PABX can be routed anywhere, it makes it a nice complement to mobile VoIP. It is estimated that 80% of global adult population has mobile phones, so this helps companies incorporate their mobile workforce into their unified communications.
The Switch to IP PABX Service in South Africa
While virtual DID numbers are not available in most African countries, South Africa is the one exception. This is why it has been able to take full advantage of IP PABX services and the cost savings it brings. Improved broadband connectivity and maturity of mobile applications have contributed to a large move towards IP PABX usage. IP PABX service providers can now deliver new capabilities and functions that outperform traditional communication mediums at a lower cost. Cloud telephony has given South African companies the power to connect all of their employees, partners and customers for seamless business operations.
Businesses are now presented with an easy-to-use, web-based user interface where they have control over their IP PABX. It is a much more scalable model for growing companies as they no longer have to incur high hardware upgrade costs as with traditional PABX systems. It is also a more secure model as system administrators have more control with improved monitoring of their IP PABX. They can designate role-based access to the employees in the organization. Companies can now also focus on their core business as they do not have to worry about maintenance. Being the IP PABX is a cloud service, the service provider is responsible for support and maintenance.
IP PABX in South Africa has put the power back in the hands of the consumers as there are plenty providers to choose from. You, the consumer, can now choose an IP PABX provider that has the features you need, the support you deserve and provides the best value for the cost.