International Toll Free Service (ITFS) is a service that enables customers to contact long-distance businesses through toll free numbers with no cost to themselves. Instead, businesses pay a rate charge that customers would normally incur when calling a company long-distance. These toll free numbers can be utilized nationally or internationally.
ITFS allows for businesses to have more interaction with their customers; those who would normally choose not to call because of long distance charges would feel comfortable doing so knowing that the business was paying for the call time. This allows for a higher likelihood of sales and more customers, because location is no longer an issue when calling through toll free numbers.
International Toll Free Service is frequently thought to be a service generally for larger businesses, and a waste of money for those that are not quite as big. This, however, is not the case. Small and medium-sized businesses should also take advantage of ITFS, in order to increase revenue and size.
By utilizing the features that ITFS offers, including vanity numbers (toll free numbers that allow for increased brand exposure and a broader reach of customers), businesses of all sizes have the ability to expand not only nationally, but globally in ways that would never be possible without using toll free numbers.
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