Posts Tagged ‘Auto Attendant’
How to Improve the Quality of Your Phone Greetings
How to Improve the Quality of Your Phone Greetings If you’re recording a new voicemail greeting, or planning out an updated IVR/auto attendant menu, chances are that you already know that your phone greeting is an invaluable touchpoint for your business and your customers. Recorded phone greetings provide your customers with insight into your business’s personality and communicate important information,…
Read MoreProblems with IVR Auto Attendant
Troubleshooting Common Issues with IVR Auto Attendant Functionality The IVR auto attendant VoIP feature is becoming increasingly popular for businesses looking to increase both internal and external efficiency. This feature allows a business to pre-record prompts and greetings that provide customers with easy access the information they need or the person they need to speak…
Read MoreHow to Create an Effective IVR on Your VoIP System
Creating an Effective IVR Auto Attendant for Your Business Your IVR Auto Attendant is an extremely important part of your business. In many instances, this system is the first impression that you give a customer. Because of that, it’s essential that you know how to create an effective IVR on your VoIP system. As you prepare to…
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