Business VoIP service, or voice over internet protocol, allows your phone calls to travel over the internet as data. This type of service is capable of dramatically lowering your telecom spending, while increasing your productivity at the same time. No longer will phone calls be missed just because you aren’t sitting at your desk beside your office phone. Many businesses are still hesitant to adopt business VoIP services, because they are unsure about the quality of the phone calls, the ease of use with business VoIP, or if the service will be reliable enough. These are all common myths, and while they may have been true years ago, since business VoIP has been created it has constantly been improved and updated. Business VoIP service makes your phone system highly flexible, and allows you and your employees to do things that are just not possible with traditional telephony. This includes:
- Getting virtual phone numbers: With business VoIP, your business is no longer stuck with a phone number in your area code. Your business is able to acquire DIDs, or local phone numbers, wherever you’d like and establish a virtual presence in other cities.
- Talking on your laptop: Business VoIP services allow you to send and receive phone calls using a headphone/microphone unit connected to your laptop.
- Taking your phone system with you: Customers and employees can now call your business phone number, and even if you’re not sitting at your desk, you are able to receive the call. Simply setting up forwarding to your cell phone allows you to ensure you never miss those important phone calls.
- Receiving your voice mail and faxes over e-mail: Business VoIP allows all of your faxes and voice mails to be sent directly to your e-mail, where it’s easily accessible.
Business VoIP services are now standard in small businesses, and customers have begun to expect the quality and intuitiveness that business VoIP provides. The business VoIP revolution is in full force; don’t let your company get left behind.