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Toll Free Numbers Ensure a Disaster Recovery Plan

Ensuring an always on business is essential to avoiding missed sales opportunities; thus it becomes vital to enroll your telephony needs with a trusted and reliable service provider. Nonetheless, things can occur which cause your phone lines to either be affected partially or completely, disabling your prospects, customers, partners and vendors from successfully reaching you. Such a delay can be hugely detrimental to not only your operations but your reputation too!

With that being said, businesses should have a disaster recovery plan in place in case of an emergency —whether due to cut cables, equipment failure, power outages, or other system faults. A great and easy way to prepare for such emergencies is to implement toll free service with a virtual PBX to your business.

How Toll Free Numbers Help

  • Toll free numbers provide a single number for all customers in that country
    • Can be used as a marketing tool
    • Shows how important every call is to your business (it’s free for the caller!)
  • A virtual PBX offers features that make routing calls simple
    • Routing abilities enable you to have full control of where calls are directed
      • Routing redirects toll free calls to other locations when one location is experiencing system failures, serving as a disaster recovery backup plan
      • This implementation is easy and quick, helping avoid further delays
  • Routing redundancy provides a seamless telephony connection

Regardless of the plan you implement, it is important to just have one in place. If your business is unprepared in these likely situations, you must become more educated on prevention plans and resolutions. Remember, many options are available, but toll free numbers and a virtual PBX offer an effective and easy solution for most businesses.

David Wise

David Wise

Chief Executive Officer, Founder at AVOXI
David has more than 18 years of management experience in the telecommunications industry. A graduate of the Citadel, David worked as a Senior Account Executive with Intermedia Communications and later co-founded Rapid Link, a leading provider of International callback and VoIP. David then founded AVOXI in 2001with a focus on providing niche international call center markets with customized voice and data services. read more
David Wise
David Wise

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