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Top 5 Ways to Keep Your VoIP System Secure


When you’re utilizing a phone system that’s hosted in the Cloud, it’s necessary to take important security measures to ensure that all your information is safe. While modern technology comes standard with a variety of safeguards, there are a number of things you can do as a consumer to make sure your system is as secure as possible.  In this article we’ll discuss the top 5 ways to keep your VoIP system secure.

1. Set strong passwords

Setting a strong password is one of the easiest ways to protect your VoIP system. We suggest that you use a minimum of 16 characters including a variety of numbers, symbols and uppercase and lowercase letters. We also recommend avoiding password generators because they often recycle old passwords that hackers may take note of.

2. Frequently perform backups

In the off-chance you lose access to your account or you have a data breach, it’s important to ensure that all your information is saved elsewhere. Because of this, we recommend frequently performing backups of your entire system. There are a variety of programs on the market that can perform backups of your system.

3. Track and analyze call history on your system

In order to avoid fraud, it’s important that you constantly track and manage your call history. You should assign geo limits to block fraudulent calls from taking place on your system, monitor your system for abnormal patterns and set up access lists that limit usage to only specific IP addresses. By restricting and monitoring access, you’re building a much stronger phone system.

4. Download security software

When you have such an important system running on your network, it’s important to constantly protect it. Security software can help by automatically running in the background and combating any risks or attempts to hack your entire phone system.

5. Consider the use of a firewall

Not everyone utilizes a firewall but we definitely encourage it because of the added layer of protection it adds. This firewall should be setup to only allow VoIP/IP access to pre-determined IP addresses. This ensures that calls are only made from authorized users.

In the age of modern technology, you can never be overly prepared. When you’re making the investment in a top-of-the-line phone system, you need to make sure you’re taking the necessary precautions to protect it. If you take these simple tips and implement them, your VoIP system will be even more secure.

As the Lead Security Engineer and Linux Administration for AVOXI, Pablo's expertise and past work experience has given him insight to an array of systems and applications, well as knowledge among varied telephony equipment and developments.

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