Cloud Phone Service

Calls made over the Internet are frequently called "Cloud Phone Services".

Cloud phone service is a telephony solution where phone calls are made over the Internet, rather than the traditional PSTN.

Cloud Phone Service Overview

Cloud phone service transfers phone calls over the Internet, making it a much more cost-effective solution for businesses and residents.

Cloud Phone Service – A Closer Look

Cloud phone services enable the users to make phone calls over the Internet, using technology called VoIP (Voice over Internet Protocol). This makes for a much more flexible telephony solution, as well as a much more cost-effective one.

Cloud Phone Systems from AVOXI

AVOXI is a cloud phone service provider for businesses and call centers. AVOXI prides itself in the scalability, redundancy, and quality that its service offers.

Cloud phone service for businesses offer many features, including:

  • IVR/Auto attendant
  • Call forwarding
  • Time of day routing
  • Conference rooms

Cloud phone services became popular early in the 21st century. Some businesses were hesitant to utilize it due to the fear of trusting their important business operations with technology that had yet to prove itself. However, as technology improved, so did cloud phone services, and it soon became the go-to telephony solutions for SMBs.

Cloud phone services offer many business benefits, including:

  • Cost reduction
  • Scalability
  • Reliability and redundancy
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