Cloud Phone Systems

Telephony systems that make calls over the Internet are frequently called "Cloud Phone Systems".

Cloud phone systems are telephony services where phone calls are made over the Internet, rather than the tradition PSTN.

Cloud Phone System Overview

Cloud phone systems transfers phone calls over the Internet, making it a much more cost-effective solution for businesses and residents.

Cloud Phone Services – A Closer Look

Cloud phone systems allow users to make phone calls over the Internet, using technology called VoIP (Voice over Internet Protocol). By transferring phone calls over the Internet, telephony solutions are much more cost-effective and flexible.

Cloud Phone Services from AVOXI

AVOXI is a cloud phone service provider for businesses and call centers. AVOXI prides itself in the scalability, redundancy, and quality that its service offers.

Some of the features provided with cloud phone systems for businesses include:

  • IVR/Auto attendant
  • Call forwarding
  • Conference calling
  • Time of day routing
  • Five free extensions
  • Call recording

Cloud phone systems became popular early in the 21st century. Many businesses were hesitant to switch over to cloud telephony due to the fear of changing their important business operations over to technology that had yet to prove itself. However, as technology improved, so did cloud phone systems, and it soon became the go-to telephony solutions for SMBs.

Cloud phone systems offer many business benefits, including:

  • Cost reduction
  • Scalability
  • Reliability and redundancy