Hosted PBX

AVOXI Core gives the mobile work force flexibility and control of their extension anywhere they can access the web.

A hosted PBX is an inexpensive way to receive the same features of a private branch exchange, without the hassle of having an on-premise system.

Hosted PBX Overview

PBX, or private branch exchange, solutions allow an incoming phone call to be routed to different extensions. A hosted PBX solution is one that is located in your provider’s data center, rather than on-premise. With a hosted PBX, VoIP and PSTN can be utilized.

Hosted PBX – A Closer Look

A hosted PBX functions from a remote location, allowing for clear and efficient communications in the office. The system is self-contained and is devoted specifically to one subscriber. Hosted PBX solutions have an internal switching network that is programmed for routing to extensions, and voice mail for all users.

Hosted IP PBX Solutions from AVOXI

AVOXI’s hosted IP PBX solution AVOXI Core allows your employees to focus on your core business. It eliminates the risks and costs associated with owning and maintaining an on-premise PBX.

Hosted PBX

Hosted IP PBX Related Links

There are many features included with AVOXI’s hosted PBX solution, such as:

  • Interactive Voice Response
  • Call Forwarding
  • Call Recording
  • Automatic Call Distribution

PBX phone services have been in use since the early 1960′s. Early PBX systems enabled businesses to place internal calls without having to use an actual phone line, and allowed outside lines to be freed up from internal traffic, meaning that businesses needed fewer phone lines. By the 1990′s, technology had drastically evolved, but many businesses were hesitant to start over completely with their PBX system. This led to the creation of ports and cards that could be added to an existing PBX system, which allowed network ability and functionality to be increased without expensive hardware purchases. By the late 1990s, features such as IVR were becoming common, and hosted providers were starting to pop up, as well as VoIP providers. Today, PBX systems are much more robust, and businesses have the choice of hosting their own PBX on-site, or having a provider host the system for them.

Some of the benefits of hosted PBX solutions include scalability, flexibility, mobility, and reliability.