PBX Phone

AVOXI Core, AVOXI's PBX phone system, allows your business to focus on its customers.

A PBX phone system can reduce the amount of money that companies spend on phone systems by reducing the number of dedicated lines.

PBX Phone Overview

PBX phone systems make it possible for you to reduce the amount of phone lines in your office, regardless of the actual number of phones.

PBX Phones – A Closer Look

A private branch exchange phone system is a private network of phones used within a company. Employees on this system share outside lines for external calls, as well as internal connections, or extensions, for use inside the company. The phone calls can be transferred over the PSTN or IP networks, depending on the PBX system.

PBX Phone Systems from AVOXI

AVOXI’s PBX phone system, AVOXI Core allows your employees to focus on your core business and eliminates the risks and c osts associated with owning and maintaining an on-premise PBX.

Some of the features included with AVOXI’s PBX phone solution are:

  • Time of day routing
  • IVR/Auto attendant
  • Call forwarding
  • Five free extensions
  • Conference rooms

PBX phone services have been in use since the early 1960’s. Early PBX systems enabled businesses to place internal calls without having to use an actual phone line, and allowed outside lines to be freed up from internal traffic, meaning that businesses needed fewer phone lines. By the 1990’s, technology had drastically evolved, but many businesses were hesitant to start over completely with their PBX system. This led to the creation of ports and cards that could be added to an existing PBX system, which allowed network ability and functionality to be increased without expensive hardware purchases. By the late 1990s, features such as IVR were becoming common, and hosted providers were starting to pop up, as well as VoIP providers. Today, PBX systems are much more robust, and businesses have the choice of hosting their own PBX on-site, or having a provider host the system for them.

PBX phone systems offer an array of benefits to businesses, including:

  • Cost reduction
  • Robust telephony solution
  • Enhanced business image
  • Improved customer service
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