AVOXI Core is a hosted PBX solution that allows your business to focus on its customers.

A PBX, or private branch exchange, is a telephone exchange that serves a particular business or office.

PBX Overview

A PBX can handle multiple business lines and extensions without having to pay the phone company to lease each line separately.

PBX – A Closer Look

A PBX system handles all calls made within a company, acting as an exchange point for businesses. Because they incorporate telephones, fax machines, modems, and more, the general term “extension” is used to refer to any end point on the branch.


AVOXI offers AVOXI Core, a feature-rich cloud PBX system that allows your employees to focus on your core business, and eliminates the risks and costs associated with owning and maintaining an on-premises PBX.

AVOXI’s PBX solution offers many features, including:

  • Interactive Voice Response
  • Call Forwarding
  • User Panel
  • Call Recording
  • Voicemail to Email
  • Conference Rooms

PBX phone services have been in use since the early 1960’s. Early PBX systems enabled businesses to place internal calls without having to use an actual phone line, and allowed outside lines to be freed up from internal traffic, meaning that businesses needed fewer phone lines. By the 1990’s, technology had drastically evolved, but many businesses were hesitant to start over completely with their PBX system. This led to the creation of ports and cards that could be added to an existing PBX system, which allowed network ability and functionality to be increased without expensive hardware purchases. By the late 1990s, features such as IVR were becoming common, and hosted providers were starting to pop up, as well as VoIP providers. Today, PBX systems are much more robust, and businesses have the choice of hosting their own PBX on-site, or having a provider host the system for them.

Making the move to a hosted PBX system offers many benefits to businesses, including:

  • Cost reduction
  • Larger, more professional business images
  • Enhanced customer service


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