ATLANTA, GA, USA – February 25, 2010 – DOW Networks, a leading international provider of voice services for call centers and other businesses, has announced a joint marketing program with Aheeva Technology, a Canadian company that develops and markets turnkey IP contact center solutions.
Under the terms of agreement, Aheeva will market DOW Networks’ portfolio of voice over IP (VoIP) and other international telecommunications services to its worldwide network of value-added resellers. The resellers will then be able to introduce DOW Networks’ services to their call center customers. Aheeva will also market DOW Networks’ services to its direct call center customers.
“DOW Networks is pleased to have entered into an agreement with Aheeva to offer high-quality, competitively-priced voice services to its call center customers,” said David Wise, CEO of DOW Networks. “The agreement reflects our commitment to better serve customers and to work with companies in our business ecosystem to grow our respective businesses.”
According to Mario Kreslin, Marketing & Communications Manager at Aheeva, “DOW Networks has a robust portfolio of international telecom services that complement the award-winning solutions we provide for inbound, outbound and blended contact centers. DOW has been an Aheeva VAR since early 2007 and we are pleased to expand our relationship with them.”
Aheeva will market DOW Networks’ portfolio of services including domestic and international call termination – both VoIP and PSTN, international toll free number services (ITFS), local numbers (DID / DDI), SIP (session initiation protocol) trunks and IAX2 (inter-Asterisk exchange) trunks.
About DOW Networks
DOW Networks is a next-generation telecommunications service and solutions provider focused on meeting the international inbound and outbound calling needs of call centres, hotels, distributed en terprises and SMBs. From offices in the US, South Africa, Costa Rica and Jamaica, it serves customers in more than 50 countries with telecommunications and enhanced voice over IP (VoIP) solutions including toll free services, international call termination, IP-based PBXs and more.
About Aheeva Technology
Aheeva is an emerging technology leader that provides innovative management solutions to call and contact centers throughout the world. It provides efficient and low TCO (Total Cost of Ownership) inbound and outbound business communication solutions that compete in quality with those of larger international solutions providers. Working with partners and resellers in the United States, Canada, Mexico and the Caribbean, South America, Africa, Europe, Australia, South East Asia and India, Aheeva’s business communication solutions are reaching a growing number of clients around the world.