Toll Free Forwarding

Toll Free numbers can prove to be an excellent marketing and customer service tool for any business.

Toll free forwarding allows your company to broaden its reach and customer base from nationally to internationally.

Toll Free Forwarding Overview

A business can obtain toll free forwarding by simply purchasing a toll free number in any (and as many) countries of their choice.

Toll Free Forwarding – A Closer Look

Toll free forwarding allows potential customers from all over the globe to reach your company, on a local phone number, at no cost to them. Businesses simply purchase a toll free number in as many countries as they choose, and residents of that country dial the toll free number. The toll free number is set up to forward to any landline, VoIP device, or mobile phone of your choosing, no matter where in the world you are located.

Toll Free Fowarding from AVOXI

AVOXI offers international toll free numbers, as well as universal international freephone numbers, and US and Canada toll free numbers.

Some of the features included with toll free forwarding are:

  • call distribution
  • Sequential ringing
  • Simultaneous ringing
  • Advanced call routing
  • IVR

In 1967, toll free numbers were introduced by AT&T as a way to reduce the usage of collect calls when attempting to reach customer service agents, and as a way to reduce the number of operators needed. However, in the early years of toll free numbers, nationwide coverage was not yet a possibility and instead numbers were tied to geographic regions. In 1975, toll free numbers were revamped, and became a pointer to a database. Finally, in 1993, toll free numbers became portable.

Some of the benefits of toll free forwarding include:

  • Fewer missed calls
  • Increased customer base
  • Global presence
  • Enhanced business image
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