Toll Free Numbers

Toll free numbers are an easy and free way for customers to contact your company.

Toll free numbers allow callers to reach businesses without being charged for the call.

Toll Free Numbers Overview

Toll free numbers provide potential customers with a free and convenient way to contact businesses.

Toll Free Numbers – A Closer Look

Toll free numbers allow callers to reach businesses without being charged for the call. Instead, the charge for using a toll free number is paid by the called party. Calls to each toll free number are routed to a particular local telephone number.

Toll Free Numbers from AVOXI

Toll free numbers from AVOXI are a cost-effective way to personally connect with customers in countries where you don’t have a physical presence.

Some of the features offered with toll free numbers include:

  • Auto attendant
  • Toll free number forwarding
  • Voicemail and unified messaging
  • Call recording
  • Hunt/ring group
  • Call routing
  • Audio conferencing

In 1967, toll free numbers were introduced by AT&T as a way to reduce the usage of collect calls when attempting to reach customer service agents, and as a way to reduce the number of operators needed. However, in the early years of toll free numbers, nationwide coverage was not yet a possibility and instead numbers were tied to geographic regions. In 1975, toll free numbers were revamped, and became a pointer to a database. Finally, in 1993, toll free numbers became portable.

ome of the benefits provided by toll free numbers include:

  • Improved brand recognition
  • Enhanced product recall
  • Increased customer service response times
  • Increased customer satisfaction
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