Virtual Number

Virtual numbers are numbers that aren't assigned to an actual device.

VoIP call center software is the software system that allows a company or organization to run a call center.

Virtual Number Overview

A virtual number is programmed to forward incoming calls to one of the pre-set telephone numbers chosen by the client: either a fixed, mobile, or VoIP number.

Virtual Numbers – A Closer Look

Virtual numbers are especially popular for call centers which appear to be located in one country, when in fact they are in one or more countries in different time zones, delivering efficient 24/7 customer service.

Virtual Numbers from AVOXI

AVOXI provides DIDs, toll free numbers, and UIFNs, which all can be forwarded to the mobile phone, VoIP device, or landline of your choice.

AVOXI provides features such a time of day routing, call redirect, and failover routing with all viortual numbers.

Virtual numbers came about to solve the need for numbers from multiple locations all being forwarded to the same device.

One of the biggest benefits of virtual numbers is the advantage to create a virtual presence in any location desired. From UIFNs, toll free numbers, and local phone numbers, businesses are able to establish presences and phone numbers anywhere that their customers are located.

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