What we do

AVOXI offers reliable call center solutions, customized to meet the unique communications needs of customers around the globe.

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About AVOXI

AVOXI is a cloud communications provider focused on meeting the international calling needs of call centers, hotels, tour operators, and global enterprises looking to project a local presence.   We provide telecommunications and enhanced VoIP solutions including toll free services, call recording, call termination, Cloud PBXs, call center solutions, toll free numbers worldwide, local numbers worldwide, SIP trunks, DID/DDI numbers, VPN solutions, business telephone systems, VoIP phone systems, and conference calling.

11 Years & Counting

Since 2001, AVOXI has delivered voice over IP (VoIP) services to international businesses, spanning 5 continents and processing over 500,000,000 calls. Our customers include contact centers and business process outsourcers (BPOs), leading hotel and resort properties, international tour operators plus large enterprises and multinational corporations.

Our ability to quickly design and implement tailored systems backed by responsive support from knowledgeable technicians sets us apart.  We work directly with the customer to deliver an innovative, high quality, cost-effective solution to enhance operational efficiency, improve performance and optimize customer service.

Extensive Portfolio

Our extensive portfolio includes virtual call center solutions, cloud PBXs, SIP and IAX trunks, hosted IVR and cloud telephony services. In addition, we offer toll free numbers from more countries than anyone in our industry, as well as local numbers that give businesses the advantage of a virtual presence in markets where a physical location doesn’t exist. AVOXI serves clients in numerous industries, with deep experience in travel/hospitality, ethics/compliance, gaming, tech support, insurance, finance and business process outsourcing.

AVOXI puts your business first with:

  • Focused

    Focused, dedicated account management that understands your business and markets.

  • High Quality

    Relationships with multiple Tier 1 carriers to ensure redundant and high quality routing at competitive prices.

  • High-Value Services

    A broad portfolio of high-value services and advanced solutions that help reduce costs, improve productivity and speed your response to new and existing customers.

  • Expertise

    Technical support in the US, Africa, Caribbean and Latin America to provide the expertise you need when you need it.

  • Resilient

    High levels of availability and reliability through a resilient, state-of-the-art network optimized for VoIP featuring points of presence in the US, Europe and South Africa.

Exceptional Service & Support

  • Service provisioning within hours, not days or weeks
  • 24X7 technical support (English and Spanish)
  • Rapid response and service restoration times
  • Online access to account and billing information
  • Post-installation follow-up on our performance