Now, more than ever, businesses are recognizing the benefits of VoIP systems. A cloud-based phone system can do wonders for productivity and customer service levels for all businesses, from small startups to Fortune 500 companies.
If you’re still on the fence about making the switch to a VoIP business phone system, this article is here to present the benefits of the potential move. We’ll explore 7 reasons why you should invest in a VoIP phone system for business, and discuss how cloud-based solutions can contribute to your company’s continued success.
1. It’s a cost-effective alternative to your current system
Compared to a traditional on-site phone system, a VoIP business phone system is a cost-effective alternative. These cloud-based solutions system are offered by multiple providers at many different price points. But, you’re typically just responsible for a monthly cost per user and for the calling minutes you use on your system. VoIP business phone systems are hosted in the cloud, so there is no need to purchase expensive on-site equipment. (Plus, that means no added costs for maintenance...but more on that next!)
2. You aren’t responsible for the system’s maintenance
Because all the technology used in this type of system is hosted in the cloud and managed by your provider, you won’t be responsible for any maintenance. This saves you time and money and also ensures your system is always running at optimal levels. Your provider is also in charge of system upgrades, which means you’ll always have the most up-to-date technology available.
3. Easily scale your business up and down
One of the biggest benefits of VoIP business phone systems is the ability to easily scale up and down for an increased or decreased workforce. This allows you to hire the employees you need during a busy season and still easily manage your system when you have a smaller workforce.
4. Take advantage of must-have calling features
VoIP phone systems come with a variety of built-in features that can help you run your business more efficiently. Features like call recording and time of day routing can help you better manage both employees and customers. You can easily listen to calls taking place inside your business with live call monitoring, or ensure your customers are reaching an available agent with advanced call routing features.
5. Access your phone system anywhere
Everyone enjoys flexibility, especially when it comes to business. A VoIP business phone system is accessible over the Internet, so the only thing you need to make a call or manage your system is a reliable Internet connection. This allows you to work on the road and keep an eye on your remote employees, no matter where you (or they) may be located.
6. It’s a much more secure option
As a company, security is always on your mind. An Internet-based phone system might seem like a potential security risk, but you should feel confident in its ability to keep your information secure. Almost every VoIP business phone system is backed by a skilled team that puts up firewalls and other features to ensure that your company's information remains secure.
7. Customize your phone system
With an on-site phone system, integrating your system with other programs or adding features requires on-site maintenance. With a VoIP phone system, this is all done on the Internet, making it easier than ever to expand your system and increase its functionality.
A VoIP business phone system is a smart choice for any business in this day and age. It’s a cost-effective and flexible solution that will continue to grow and change with as new technology emerges. The benefits you’ll experience from this kind of phone system will catapult your business to success with not only a lower price tag, but increased customer and employee satisfaction levels.
Looking for more information on VoIP business phone systems? Check out these related articles:
- 5 Signs That You've Outgrown Your Business Phone Service
- 5 Steps to Protecting Your VoIP Phone System
- Managing a Successful Call Center with a VoIP Phone System