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A Checklist for Evaluating Virtual Phone Systems

Your phone system is a valuable extension of your business. And in today's world, businesses have access to more phone system options than ever before. As you search for a phone system that meets your business needs, you must choose whether you plan to invest in your own on-site phone system, or a virtual phone system managed by a provider.

Moving from an on-site phone system to a virtual phone system offers key benefits for many organizations. Some of these advantages include flexibility and mobility, which can help simplify operations and improve overall productivity. Virtual phone systems can also reduce costs and help your business avoid the challenges that come with an on-site, customer-owned system.

In this checklist for evaluating virtual phone systems, we'll answer some of the most common questions that businesses have when considering cloud-based phone system solutions.

What to Ask When You're Considering Virtual Phone Systems

When considering a move from a premise-based solution to a cloud-based solution, there are several common questions that businesses have:

Do virtual phone systems offer the flexibility my business needs?

On-premise phone systems require hardware and equipment, all of which must be installed, maintained, and handled at your business' physical location. With a cloud-based phone system, you can communicate anywhere there's a reliable Internet connection. This makes it easy to scale and add more users or features without spending a fortune on hardware. Plus, virtual phone systems allow your employees work from anywhere.

How do virtual phone systems improve mobility and business continuity?

Virtual phone systems offer all of the sophisticated, business-class call management features that you would expect from an on-premise phone system, but at a fraction of the price. Features like IVR / auto attendant, call forwarding, voicemail to email, and fax to email help improve your business's ability to answer and handle calls from anywhere.

Because virtual phone systems are not based on the physical location of your business, they offer redundancy and ensure business continuity. In the event of a natural disaster or emergency, your business's calls are quickly and easily re-routed to another location.

How do cloud-based phone systems keep my business' information secure?

Virtual phone system solutions keep your business's sensitive communications secure with a private connection to our dedicated phone system that is managed by your provider. Cloud communications providers also have a number of safeguards in place to help ensure your data is protected in all situations.

Is moving to a cloud phone system cost-effective?

As we've discussed before, premise-based phone systems require hardware and equipment that businesses must purchase, house, install, operate, and upgrade.  A cloud-based solution is managed entirely by your provider, so they require less upfront capital to install, offer predictable monthly fees, and minimize the need for on-site IT professionals.

Evaluating Virtual Phone Systems

Looking for more information on cloud-based phone systems? Talk to an AVOXI VoIP Specialist or explore the articles below: