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Asia Number Porting Guide

Asia-number-porting

Are you having trouble trying to check your VoIP number portability? We had the same problem, so we put together the best Asia phone number portability guide there is! Our information comes from:

  1. Documentation published online about VoIP number porting from each country's regulatory body.
  2. AVOXI's internal documentation about international number porting from local carriers globally.

We want this to be the best global phone number portability guide there is. So, if you don't see what you're looking for, let us know so we can do a number portability lookup for you in our global database!

Common Questions About the Phone Number Porting Process

In most countries, the process of porting a VoIP phone number includes:

  1. The new service provider notifies the existing service provider of the requested port.
  2. The existing provider is asked to validate the customer's information.
  3. The existing provider confirms the customers' information with the winning service provider. (Note: if the customers' information is not submitted correctly this can delay the process.)
  4. The new provider notifies the regulatory body of the port request.
  5. The regulatory body creates a pending port and sends a notification to the existing service provider.
  6. The new service provider notifies the governing body to activate the port.
  7. The pending port is activated in the national SIP network and instantly broadcast to the telecommunications industry network.

Although the number porting process may appear simple, there are often delays in the process due to incorrect information or individuals and associations placing strict rules on VoIP number portability.

How Long Does it Take to Port a VoIP Number?

The timeline to port a toll free number is base on your existing provider and the type of number you wish to port. Most services recommend that you plan on 15 - 30 business days to port an existing 800 number to a new provider. In our experience, most of our customers have been able port their international VoIP numbers to AVOXI's network in 7-14 days business days.

How Much Does VoIP Number Porting Cost?

Business phone number porting fees are usually imposed by one of the two carriers involved in the transfer. Here are some examples of what services charge to port your toll free number to their network:

  • AVOXI: AVOXI will port your existing toll free numbers at no additional cost.
  • eVoice: eVoice charges a one-time administrative fee of $40 (equivalent local currency) per 800 number.  
  • CallHippo: CallHippo will port your U.S. and Canada toll free number free of charge.  Should you wish to port a number outside of this region there will be a one-time porting fee (exact fees are not disclosed).  
  • GlobalCallForwarding: Global Call Forwarding will port your existing toll free number on higher-value service plans for free.  Porting fees may apply to pay as you go or entry-level service plans.
  • Grasshopper: Grasshopper charges $30 (equivalent local currency) one-time transfer fee to port numbers on a Solo, Partner or Small Business Plan.  
  • RingCentral: RingCentral allows you to request to transfer your toll-free number to another carrier at no extra charge.

Your Asia Phone Number Portability Guide

Contact us today to find out how much you can save by transferring your VoIP numbers to AVOXI. We offer:

  • Port any VoIP number with no fees or transfer costs.
  • Earn $25 - $1,000 when you port your existing business phone numbers to AVOXI.
  • Enjoy 15 days of free call recording or set up an extended plan as needed.
  • 20+ business phone features at no extra cost.

Asian Number Portability by Country

Australia Phone Number Portability 

Can you Port Toll Free Numbers in Australia? 

Yes, you can port toll free numbers in Australia. 

Regulator: Australian Communications and Media Authority (ACMA).

Details: Toll free numbers in Australia are regulated by the Australian Communications and Media Authority (ACMA).  The industry established a body, Industry Number Management Services (INMS), to allocate individual numbers,  administer the centralized reference database and manage the porting of local and toll free numbers.

Can You Port Local Numbers in Australia?

Yes, you can port local numbers in Australia

Regulator: Australian Communications and Media Authority (ACMA).

Details: Australia local phone numbers have been portable since 2000 and are regulated by the ACMA.


Brunei Phone Number Portability 

Can You Port Toll Free Numbers in Brunei?

Yes, you can port toll free numbers in Brunei. 

Regulator: The Authority for Info-communications Technology Industry of Brunei Darussalam

Details: Numbers in Brunei are controlled through its governing body AITI . Regulations permit porting of toll free numbers, but restrictions may apply.

Can You Port Local Numbers in Brunei?

No, you cannot port local numbers in Brunei.


Cambodia Phone Number Portability 

Can You Port Toll Free Numbers in Cambodia?

In some cases, it is possible to port toll free numbers in Cambodia. 

Regulator: Ministry of Posts and Telecommunication MPT

Can You Port Local Numbers in Cambodia?

No, you cannot port local numbers in Cambodia.

Regulator: Ministry of Posts and Telecommunication MPT

Details: Local numbers in Cambodia are governed by MPTC.  The country's current regulations do not permit number portability.


China Phone Number Portability 

Can You Port Toll Free Numbers in China?

No, you cannot port toll free numbers in China.

Can You Port Local Numbers in China?

No, you cannot port local numbers in China.


Hong Kong Phone Number Portability 

Can You Port Toll Free Numbers in Hong Kong?

Yes, restrictions may apply.

Regulator: Office of the Communications Authority

Details: The Hong Kong regulatory board, (OFCA) permit the porting of toll free numbers but restrictions may apply.

Can You Port Local Numbers in Hong Kong?

Yes, in some cases, it is possible to port local numbers in Hong Kong. Some restrictions may apply.


India Phone Number Portability

Can You Port Toll Free Numbers in India?

Yes, in some cases you can port toll free numbers in India.

Can You Port Local Numbers in India?

No, you cannot port local numbers in India.


Indonesia Phone Number Portability

Can You Port Toll Free Numbers in Indonesia?

Yes, in some cases you can port toll free numbers in Indonesia.

Can You Port Local Numbers in Indonesia?

No, you cannot port local numbers in Indonesia.


Japan Phone Number Portability 

Can You Port Toll Free Numbers in Japan?

Yes, in some cases it is possible to port toll free numbers in Japan. 

Regulator: Ministry of Internal Affairs and Communications

Can You Port Local Numbers in Japan?

In rare cases, it is possible to port local numbers in Japan.

Regulator: Ministry of Internal Affairs and Communications

Details: Japan's regulatory authority, SOUMO do not support local number portability.


New Zealand Phone Number Portability 

Can You Port Toll Free Numbers in New Zealand?

Yes, you can port toll free numbers in New Zealand. 

Regulator: Commerce Commission of New Zealand

Details: New Zealand toll free numbers are regulated by the Commerce Commission, which allows customers to port numbers to domestic and international carriers.

Can You Port Local Numbers in New Zealand?

Yes, you can port local numbers in New Zealand.

Details: New Zealand local virtual numbers are regulated by the Commerce Commission.  Number porting in the country is scheduled and coordinated via a centralized number portability system called IPMS (Industry Portability Management System).


South Korea Phone Number Portability

Can You Port Toll Free Numbers in South Korea?

In some cases, yes, you can port toll free numbers in South Korea.

Can You Port Local Numbers in South Korea?

No, you cannot port local numbers in South Korea.


Singapore Phone Number Portability 

Can You Port Toll Free Numbers in Singapore?

No, you cannot port toll free numbers in Singapore. 

Regulator: Info-Communications Development Authority (IDA)

Details: Singapore telecommunications authority, Info-Communications Development Authority (IDA) do not allow toll free number porting.

Can You Port Local Numbers in Singapore?

No, you cannot port local numbers in Singapore.

Details: Singapore telecommunications authority, Info-Communications Development Authority (IDA) do not allow local number porting.


Taiwan Phone Number Portability 

Can You Port Toll Free Numbers in Taiwan?

Yes, in some cases you can port toll free numbers in Taiwan. 

Regulator: National Communications Commission Republic of China (Taiwan)

Can You Port Local Numbers in Taiwan?

No, you cannot currently port local numbers in Taiwan.


Thailand Phone Number Portability

Can You Port Toll Free Numbers in Thailand?

Yes, in some cases you can port toll free numbers in Thailand.

Can You Port Local Numbers in Thailand?

No, you cannot port local numbers in Thailand


Vietnam Phone Number Portability

Can You Port Toll Free Numbers in Vietnam?

Yes, you can port toll free numbers in Vietnam.

Can You Port Local Numbers in Vietnam?

No, you cannot port a local number in Vietnam.