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Best Australia 1300 Number Providers

best australia 1300 number providers

Looking for the best 1300 number service in Australia? Whatever your situation may be, you're sure to find the best Australian 1300 number provider for your company's specific needs here. Today, we compare 1300 number plans from the top 1300 service providers in Australia.

Want to Try Any of Our 1300 Number Plans Risk-Free?

Comparing the Best 1300 Number Providers

In a world of “information overload,” you quickly find that there is no shortage of providers in the market. We take a look at 1300 number plans from Alltel, eVoice, Optus, Telcoworks, Tollfreeforwarding.com and ourselves. We'll review:

  • What features does each 1300 service provider include with any plan
  • Which features are only available with advanced plans or add-on fees
  • What are the monthly subscription fees of each package
  • What are the differences in call charges among each provider

Below, we have provided some quick stats on 1300 number providers.

1300 Number Providers Comparison

Mobile Rates Landline Rates Setup Fees
AVOXI $7.99 $0.089 $0.018 No Yes (15 Days Free)
Alltel $9.92 $0.076 - $0.12 $0.21 $21.26 Advanced Plan Only
eVoice $0 $0.39 $0.21 $14 No
Optus $19.49 $0.062 - $0.12 $0.12 Yes No
Telcoworks $5 $0.32 $0.21 No No
TollFreeForwarding $19 $0.074 $0.074 No No

1300 vs 13 vs 1800

1300 numbers are virtual business lines that allow your customers in Australia to call your company at the same rate as a local call. Since there is often confusion about the differences between 1300 numbers in Australia and the other common types of business phone numbers, let's clarify the difference.

1300 Numbers 

  • Unique to Australia
  • 10 digits total
  • Gives your customers a single point of contact
  • Your customers are only charged local rates
  • Charges split between you and the customer

13 Numbers

  • Work the same as 1300 numbers
  • Shorter than other number types (6 digits total)
  • More expensive than 1300 numbers or 1800 numbers

1800 Numbers

  • No geographical limitations
  • These numbers allow your customer to call your business for free
  • Not unique to a certain location

Australia's Best 1300 Number Providers

Below you'll find more detailed information on the top 1300 number providers, including pricing and features.

Alltel

Alltel is a specialist carrier of Australian 1800, 1300, and local numbers, as well as a provider of business phone systems and services. We’ll go through each available 1300 number plan below:

Alltel 1300 Number Plans

1300 Micro Plan:

  • Setup fee: $21.26
  • Monthly fee: $9.92
  • Rate per minute for calls forwarded to your landline:
    • Local & National: $0.076
    • Mobile: $0.12
  • Rate per minute for calls forwarded to your mobile: $0.21

1300 Starter Plan:

  • Setup fee: $21.26
  • Monthly fee: $13.46
  • Rate per minute for calls forwarded to your landline:
    • Local & National: $0.069
    • Mobile: $0.076
  • Rate per minute for calls forwarded to your mobile: $0.17

1300 Grow Plan:

  • Setup fee:$21.26
  • Monthly fee: $20.55
  • Rate per minute for calls forwarded to your landline:
    • Local & National: $0.040
    • Mobile: $0.047
  • Rate per minute for calls forwarded to your mobile: $0.12

1300 Advanced Plan:

  • Setup fee: $35.43
  • Monthly fee: $27.64
  • Rate per minute for calls forwarded to your landline:
    • Local & National: $0.069
    • Mobile: $0.076
  • Rate per minute for calls forwarded to your mobile: $0.17

Once you’ve chosen a plan, Alltel gives you the option to choose from its Free, Gold, Platinum, or Advance inventory of virtual numbers. You also have the option to transfer an existing 1300 number, or activate a smart number, which is a custom 1300 phone line.

Alltel also offers corporate pricing at custom rates for larger sized businesses. You can request a quote based on your specific business needs.

Alltel's 1300 Number Features

Standard business phone features include time of day routing, voicemail service, and call handling and barring functions. The Advance plan offers a business intro or IVR menu in addition to the basic features. This package also includes voice2email, hosted call recording, and access to their online portal to manage your virtual 1300 number. Rates for add-on features include:

Region-Based Routing

  • $29 AUD ($21.61 USD) per month
  • $49 AUD (36.51 USD) setup

Area-Based Call Routing

  • $49 AUD ($36.51 USD) per month
  • $79 AUD ($58.87 USD) setup

Exchange-Based Call Routing

  • $79 AUD ($58.87 USD) per month
  • $149 AUD ($111.03 USD) setup

Postcode Prompting

  • $99 AUD ($73.77 USD) per month
  • $199 AUD ($148.29 USD) setup

Postcode Prompting with Call Recording

  • $109 AUD ($81.23 USD) per month
  • $248 AUD ($184.81 USD) setup

Business Intro

  • $10 AUD ($7.50 USD) per month
  • $49 AUD ($36.51 USD) setup
  • Professional greeting: $40 - $200 AUD ($29.81 - $149 USD) setup

IVR (15 menu options)

  • $10 AUD ($7.50 USD) per month
  • $99 AUD ($73.77 USD) setup fee
  • 1-3 additional sub-menus: $15 AUD ($11.18 USD) per month
  • 1-3 additional sub-menus: $30 AUD ($22.36 USD) setup

Professional Greeting

  • $49 - $200 AUD ($36.51 - $149 USD)setup

AVOXI

Since 2001, AVOXI has been delivering virtual number services in over 120 countries worldwide. AVOXI has an extensive inventory of Australian 1300 numbers and offers competitive rates for businesses of any size.

AVOXI 1300 Number Plans

avoxi australia 1300 numbers

Classic:

  • Setup fee: None
  • Monthly fee: $7.99
  • Minutes included: None
  • Rate per additional minute (for calls forwarded to most landlines): $0.089/min

Basic:

  • Setup fee: None
  • Monthly fee: $12.49
  • Minutes included: 145
  • Rate per additional minute (for calls forwarded to most landlines): $0.080/min

Connect:

  • Setup fee: None
  • Monthly fee: $31.49
  • Minutes included: 442
  • Rate per additional minute (for calls forwarded to most landlines): $0.074/min

Standard:

  • Setup fee: None
  • Monthly fee: $52.99
  • Minutes included: 881
  • Rate per additional minute (for calls forwarded to most landlines): $0.069/min

Advanced:

  • Setup fee: None
  • Monthly fee: $79.99
  • Minutes included: 1569
  • Rate per additional minute (for calls forwarded to most landlines): $0.063/min

Premium:

  • Setup fee: None
  • Monthly fee: $106.99
  • Minutes included: 2488
  • Rate per additional minute (for calls forwarded to most landlines): $0.059/min

AVOXI also offers customized pricing solutions for high volume clients.

AVOXI Features

With every virtual number plan, AVOXI offers over 20 advanced business features so that you get the most out of your service.

  • Call Forwarding
  • Time/Day Routing
  • IVR
  • VoiceMail2MyEmail
  • Fax2MyEmail
  • Real Time Reporting
  • Call Conferencing
  • Hosted Call Recording
  • ...and more!

eVoice

eVoice is a provider of Australian virtual numbers - offering 1300 phone numbers with no minimum contract required. They offer several different plans, including a pay-as-you-go plan starting as low as $0/month.

eVoice 1300 Number Plans

evoice australia 1300 numbers

Pay As You Go:

  • Setup fee: $14.17
  • Monthly fee: $0
  • Rate per minute for calls forwarded to your landline: $0.21
  • Rate per minute for calls forwarded to your mobile: $0.39
  • Included call credit: $0

Starter:

  • Setup fee: $7.09
  • Monthly fee: $7.09
  • Rate per minute for calls forwarded to your landline: $0.085
  • Rate per minute for calls forwarded to your mobile: $0.25
  • Included call credit: $10.63
  • Landline minutes included: 125
  • Mobile minutes included: 43

Basic:

  • Setup fee: None
  • Monthly fee: $17.72
  • Rate per minute for calls forwarded to your landline: $0.078
  • Rate per minute for calls forwarded to your mobile: $0.20
  • Included call credit: $24.80
  • Landline minutes included: 318
  • Mobile minutes included: 125

Plus:

  • Setup fee: None
  • Monthly fee: $31.89
  • Rate per minute for calls forwarded to your landline: $0.071
  • Rate per minute for calls forwarded to your mobile: $0.18
  • Included call credit: $42.52
  • Landline minutes included: 600
  • Mobile minutes included: 240

Pro:

  • Setup fee: None
  • Monthly fee: $42.52
  • Rate per minute for calls forwarded to your landline: $0.071
  • Rate per minute for calls forwarded to your mobile: $0.16
  • Included call credit: $56.69
  • Landline minutes included: 800
  • Mobile minutes included: 348

Premium:

  • Setup fee: None
  • Monthly fee: $63.78
  • Rate per minute for calls forwarded to your landline: $0.064
  • Rate per minute for calls forwarded to your mobile: $0.15
  • Included call credit: $77.95
  • Landline minutes included: 1,222
  • Mobile minutes included: 524

Ultimate:

  • Setup fee: None
  • Monthly fee: $88.58
  • Rate per minute for calls forwarded to your landline: $0.057
  • Rate per minute for calls forwarded to your mobile: $0.13
  • Included call credit: $106.30
  • Landline minutes included: 1,875
  • Mobile minutes included: 789

eVoice Features

In addition to the features that are included with all plans, eVoice offers unique add-on features. Customers can choose from tiers of individual add-on features to pay for each month, or they can choose to pay for an entire bundle of add-on features.

evoice australia 1300 number features

Included Features:

  • Call Forwarding
  • Call Reporting & Analytics
  • Voice to Email
  • Call Overflow – Sequential
  • My eVoice Portal

Silver Features: $3.54/mo for each OR $7.09/mo for all

  • Call Blocking
  • Business Hours Routing
  • State Based Routing

Gold Features: $7.09/mo for each OR $21.26/mo for all

  • Greetings and Custom Messages
  • Call Announce
  • Simple IVR
  • Percentage Call Splaying
  • Call Overflow - Least Recent
  • Time and Day Based Routing

Platinum Features: $10.63/mo for each OR $35.43/mo for all

  • Key Press to Answer
  • Inbound Call Recording
  • Inbound Caller Display
  • Outbound Caller Display
  • Simultaneous Ring
  • Outbound Call Recording
  • Complex IVR
  • Missed Call Alert – Email
  • Missed Call Alert – SMS
  • Roster Routing

Extra Feature: $70.87 (one-time)

  • Professional Voice Over

For an additional $56.69/mo, customers can receive all features included in the Silver, Gold, and Platinum tiers, along with their original included features

Optus

Optus is an Australian provider that offers 1300 inbound numbers, along with several other personal, business, and enterprise services and solutions.

Optus 1300 Number Plans

optus australia 1300 numbers

Standard Plan:

  • Setup fee: None
  • Monthly fee: $19.49 + additional usage charges
  • Rate per minute for calls forwarded to your landline:
    • Local: $0.062
    • National: $0.094
    • Mobile: $0.12
  • Rate per minute for calls forwarded to your mobile: $0.12

Advanced Plan*:

  • Setup fee: None
  • Monthly fee: $118.20 + additional usage charges

*NOTE: Optus does not advertise the per-minute call charges of their Advanced Package online.

Optus Features

Standard features:

  • Origin dependent routing (state based only)
  • Time dependent routing
  • Call distributor
  • Call overflow
  • Voicemail - standard
  • Call access - statewide access
  • Call barring - local barring
  • Emergency diversion
  • Service suspension

Advanced features:

  • All standard features
  • Origin dependent routing (area code, exchange and mobile origin location indicator)
  • Call access (call line Identification)
  • Call barring (call line identification)

Telcoworks

Telcoworks is an Australian virtual number service provider, with a variety of 1300 number plans. Telcoworks offers 3 different types of 1300 numbers:

  • 1300 Lucky Dip Numbers: Standard number type with a random mix of numbers after the "1300" prefix
  • 1300 Flash Numbers: Easy to recall numbers with a combination of sequential numbers or double and triples digits after the "1300" prefix
  • 1300 PhoneWords: Numbers that form words or phrases after the "1300" prefix
    • Often referred to as vanity, custom, or smart numbers
    • Can have serious "over-dial" issues

Telcoworks 1300 Number Plans

telcoworks australia 1300 numbers

$5 Entry Plan:

  • Setup fee: None
  • Monthly fee: $3.54
  • Rate per minute for calls forwarded to your landline: $0.21
  • Rate per minute for calls forwarded to your mobile: $0.32
  • Landline minutes included: None
  • Mobile minutes included: None

$10 Included Plan:

  • Setup fee: None
  • Monthly fee: $7.09
  • Rate per minute for calls forwarded to your landline: $0.11
  • Rate per minute for calls forwarded to your mobile: $0.25
  • Landline minutes included: 66
  • Mobile minutes included: 28

$35 Included Plan:

  • Setup fee: None
  • Monthly fee: $24.80
  • Rate per minute for calls forwarded to your landline: $0.071
  • Rate per minute for calls forwarded to your mobile: $0.18
  • Landline minutes included: 350
  • Mobile minutes included: 140

$70 Included Plan:

  • Setup fee: None
  • Monthly fee: $49.61
  • Rate per minute for calls forwarded to your landline: $0.053
  • Rate per minute for calls forwarded to your mobile: $0.11
  • Landline minutes included: 933
  • Mobile minutes included: 465

Telcoworks Features

Telcoworks offers 12 free features included with each 1300 number plan:

  • 24/7 Online Help Tool Box
  • 24/7 Live Diversion Changes
  • Call Forwarding
  • Multiple Call Overflow
  • Voice To Email
  • Time Of day Routing
  • Day Of Week Routing
  • Call Whisper Alert
  • Business Intro. Announcement
  • Live Call Reporting
  • Caller Identification
  • IVR (Prompt 1, Prompt 2 etc.)

TollFreeForwarding

TollFreeForwarding is a virtual number provider to over 200 countries worldwide. They offer a variety of virtual number types, including Australia 1300 numbers for business.

TollFreeForwarding 1300 Number Plans

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Starter

Pay As You Go:

  • Setup fee: None
  • Monthly fee: $19
  • Rate per additional minute: $0.074
  • Minutes Included: None

200 Minutes:

  • Setup fee: None
  • Monthly fee: $29
  • Rate per additional minute: $0.066
  • Minutes Included: 200

Medium

349 Minutes:

  • Setup fee: None
  • Monthly fee: $34
  • Rate per additional minute: $0.006
  • Minutes Included: 349

924 Minutes:

  • Setup fee: None
  • Monthly fee: $59
  • Rate per additional minute: $0.055
  • Minutes Included: 924

Large

1,820 Minutes:

  • Setup fee: None
  • Monthly fee: $89
  • Rate per additional minute: $0.005
  • Minutes Included: 1,820

3,059 Minutes:

  • Setup fee: None
  • Monthly fee: $119
  • Rate per additional minute: $0.0046
  • Minutes Included: 3,059

TollFreeForwarding also offers customized pricing solutions for high volume clients.

TollFreeForwarding Features

tollfreeforwarding australia 1300 number features

 

All TollFreeForwarding 1300 number plans come with a list of included features. Some features require additional fees for usage.

  • Global Presence in 60 Seconds
  • Call Forwarding
  • Time/Day Schedule
  • IVR
  • Call Recording
  • VoiceMail2MyEmail
  • Fax2MyEmail
  • Real Time Reporting

Note: All prices are reflected in USD. At the time of this post, the current conversion rate is:

$1.41 AUD = $1 USD

Try Any Australian 1300 Service Plan Risk-Free

Setting up 1300 number service in Australia is quick, easy, and risk-free. You can start taking calls today by purchasing any 1300 number service plan online and customizing your forwarding rules. There are no setup fees or minimum contracts. You can cancel anytime and even port your number to a different carrier. Every plan comes with 20+ features at no extra cost, including 15 days of free call recording, conferencing, IVR, and many more.