Posts by Connor Kimball
Modern vs. Legacy Contact Centers: 9 Signs Your Call Center Phone System is Outdated
9 Signs Your Legacy Contact Center System Needs a Modern Update Missed calls, wasted time, and overspending are trademarks of traditional contact centers. Don’t get stuck with a legacy call center system in the modern era! Here are 9 signs your legacy platform needs a modern update. Legacy vs. Modern Contact Center Platforms Technology… We…
Read MoreSIP Trunk Price Guide: Rate Comparisons & Cost Reduction Tips
SIP Trunk Pricing Guide: Rate Comparisons & Cost Reduction Tips Telecom is rarely simple, and SIP trunk pricing is no exception. But for telecom cost control, the juice is worth the squeeze! Optimizing SIP trunk rates and service costs is the fast, effective route to huge telecom savings. Equip yourself with the knowledge you need…
Read MoreBest Australia Virtual Number Providers
The Best Australia Virtual Number Providers There are several great options available, and we’re here to help you make the most informed decision for your business as you search for your next Australian VoIP number provider. So you’re looking for the best Australia virtual phone number provider for your business. Since you found this article,…
Read MoreRecent Trends in Business Communications – API, UCaaS, & VoIP Security Trends in 2022
Recent Trends in Business Communication New & Emerging Business Communication Trends for 2022 Expert insight into what to expect for your call center operations Play Video VoIP Industry Experts Barbara Dondiego COO Kyle Johnson CRO Randy Layman CTO AVOXI Megan Evitts Digital Events Manager AVOXI Trend 1: Business Operations Live in the CloudAdoption…
Read MoreBest Australia SIP Trunk Providers
Best SIP Trunk Providers in Australia Trying to find the best Australia SIP trunk provider for your business? We’re making it easy with this comparison, including 5 of the top SIP trunk services in Australia. Let’s compare some of the top Australian SIP trunking providers! We want to help you find the best Australia SIP…
Read MoreOptimizing for VoIP in India
Optimizing for VoIP in India Ready to optimize for VoIP in India? Get details on rules for using VoIP telephony, overcoming minimal infrastructure, and achieving great call quality. VoIP communications are quickly becoming the standard in businesses worldwide. But in some countries, like India, implementing and using VoIP can be difficult. In India, there are…
Read MoreBest USA Virtual Phone Number Providers
Top 6 USA Virtual Phone Number Provider Trying to find the best USA virtual number provider for your business? We’re making it easy with this comparison, including 6 of the top virtual number services in the US. So you’re looking for a great USA virtual phone number provider for your business. Since you found this…
Read MoreMicrosoft Teams Direct Routing vs Calling Plans (2021 Comparison)
Microsoft Teams Calling Plan vs Direct Routing (2021) Microsoft Teams exploded in popularity as a phone system platform last year, a trend that continues in 2021. While Microsoft Calling Plans introduced cloud telephony to Teams, experts predict that 90% of enterprises will choose Direct Routing over Calling Plans by 2022. Why are business leaders consistently…
Read MoreYour (Free) Guide to Voice Termination in 2021
Your (Free) Guide to Voice Termination in 2021 Modern business communications require dedicated voice services, and sometimes dedicated voice means comparing call origination and termination separately. If you’re searching for the information you need to make a confident, competent decision about your VoIP service needs, you came to the right place! Today we cover VoIP…
Read MoreHow Local Presence Dialing Affects Global Answer Rates (2021 Data)
How Local Presence Dialing & Caller ID Affect Global Answer Rates (2021 Data) Modern day business communications require a local touch to succeed. Decision makers know that local presence dialing with local VoIP service unlocks big benefits for businesses, including local caller ID during international calls. But how valuable are the benefits? The data is…
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