2022 Business Communication Trends – Recent Trends in Business Communications – UCaaS Trends, API Trends, VoIP Security Trends, 5G Trends, Contact Center AI Trends

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Recent Trends in Business Communication New & Emerging Business Communication Trends for 2022 Expert insight into what to expect for your call center operations Play Video VoIP Industry Experts Barbara Dondiego COO   Kyle Johnson CRO   Randy Layman CTO AVOXI Megan Evitts Digital Events Manager AVOXI Trend 1: Business Operations Live in the CloudAdoption…

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2021 SIP Trunk Price Guide: Rate Comparisons & Cost Reduction Tips

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2021 SIP Trunk Pricing Guide: Rate Comparisons & Cost Reduction Tips Telecom is rarely simple, and SIP trunk pricing is no exception. But for telecom cost control, the juice is worth the squeeze! Optimizing SIP trunk rates and service costs is the fast, effective route to huge telecom savings. Equip yourself with the knowledge you…

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Microsoft Teams Direct Routing vs Calling Plans (2021 Comparison)

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Microsoft Teams Calling Plan vs Direct Routing (2021) Microsoft Teams exploded in popularity as a phone system platform last year, a trend that continues in 2021. While Microsoft Calling Plans introduced cloud telephony to Teams, experts predict that 90% of enterprises will choose Direct Routing over Calling Plans by 2022. Why are business leaders consistently…

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Your (Free) Guide to Voice Termination in 2021

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Your (Free) Guide to Voice Termination in 2021 Modern business communications require dedicated voice services, and sometimes dedicated voice means comparing call origination and termination separately. If you’re searching for the information you need to make a confident, competent decision about your VoIP service needs, you came to the right place! Today we cover VoIP…

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How Local Presence Dialing Affects Global Answer Rates (2021 Data)

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How Local Presence Dialing & Caller ID Affect Global Answer Rates (2021 Data) Modern day business communications require a local touch to succeed. Decision makers know that local presence dialing with local VoIP service unlocks big benefits for businesses, including local caller ID during international calls. But how valuable are the benefits? The data is…

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9 Signs Your Business Phone System Needs an Upgrade

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9 Signs Your Phone System Needs an Upgrade No business wants to miss customer calls, waste employee time, or overspend on legacy technology. In other words, nobody wants to be stuck with an outdated business phone system! Here are 9 signs that your phone system is due for an upgrade. Technology… We all think we’re…

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Global Marketing Strategies for International Expansion

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Global Marketing Strategies for International Success As the world gets smaller, companies recognize the need to adopt global marketing strategies. But expanding your marketing campaigns into new geographies comes with challenges, like how to engage international prospects and how to structure a global marketing team. Today we’re covering best practices of international marketing teams that…

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2021’s Most Effective Outbound Sales Technique for New Market

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2021’s Most Effective Outbound Sales Technique for International Teams As the world gets smaller, companies recognize the need to adopt global sales & marketing strategies. Expanding your sales team internationally comes with challenges, including how you get prospects in new markets and geographic regions to answer your calls. Today we’re looking at the data behind…

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Hybrid Work at AVOXI: Connecting from Costa Rica with Michael

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Staying Connected from Costa Rica with MichaelHybrid Work at AVOXI At AVOXI, our employees are at the heart of everything we do. They’re the reason behind our global success and happy customers, and earlier this year we invested in them, big time. In January we decided to go fully remote and only halfway through the…

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7 Reasons Virtual Clinical Trials are Here to Stay

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7 Reasons Virtual Clinical Trials are Here to Stay Modern Advantages of Virtual Clinical Trials The COVID-19 pandemic has revealed at least one silver lining in our changed world: The fact that today’s technology allows companies to conduct more types of work from anywhere in the world. This realization is especially helpful for clinical trial…

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