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Posts by David Wise

Best CallFire Alternatives in 2019

If you’re looking for virtual phone numbers, business texting, or business phone systems, there is a good chance CallFire has shown up. At AVOXI, we realize that no virtual phone service is perfect. And while we are sure that CallFire is just as confident in their product offering as we are of ours, that doesn’t…

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International Call Forwarding Cost Guide (2019)

Spending too much international call forwarding costs? Maybe you’ve been charged premium pricing for a call forwarding service that doesn’t deliver. Maybe you’ve tried cheap alternatives that offered low rates and realized that the poor voice quality and dropped calls weren’t worth it. Either way, we assume you want a reliable business phone forwarding plan…

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How Much Does IVR Cost?

If you have questions about what exactly an IVR is and how it can save you money, you are not alone. Before making any decision, it is important to fully understand what the IVR system cost to your business is. In this article, we will break down some of the most popular IVR providers and…

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Business SIP Trunking Guide 2018

Request Demo Talk to an Expert Contact Us Business SIP trunking allows companies to reduce call costs and upgrade their phone system without having to replace their existing setup. While it is important to take advantage of modern communication systems, upgrading with sip trunking for business can be difficult to understand without experience. We made this guide…

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Complete Call Center Disaster Recovery Checklist (2018)

Cloud-hosted phone systems are used by thousands of call centers around the world and continue to grow in popularity.  As these systems operate via the internet and a computer or data based system, disruptions and downtimes have been known to transpire. However, there are still many call centers that have little to no process or…

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Call Center SIP Trunking Guide – Upgrading to a SIP Call Center in 2018

What is Call Center SIP Trunking Call center SIP trunking refers to a method of delivering voice and data communications used by virtual contact centers. SIP call centers are rapidly replacing traditional PRI solutions by improving functionality and reducing costs for contact centers around the world.  Session Initiation Protocol, or SIP, is the communications solution…

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Cloud Phone Numbers – Everything You Need to Know in 2019

Cloud telephone service transformed the way companies do business. With a cloud-based phone number, local and international business number service is more flexible and affordable than anyone would have thought possible a few decades ago. In this quick guide, we’ll address common questions about cloud phone numbers, including: What a cloud phone number is. The different…

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Toll Free Number Portability Guide (2019)

Are you frustrated by how hard it is to find information about toll free number porting in more than one country at a time? So were we, so we put together a complete 800 number portability guide! Our information comes from: Documentation published online from each country’s regulatory body. AVOXI’s internal documentation from local carriers around…

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Australian 1300 Number Cost Guide

Looking for the best 1300 number service in Australia? Whatever your situation may be, you’re sure to find the best Australian 1300 number provider for your company’s specific needs here. Today, we compare 1300 number plans from six of the top 1300 service providers in Australia. What Makes It a 1300 Number? 1300 numbers, commonly…

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7 Best IVR Call Routing Strategies for Your Business

Setting up IVR call routing is a great way to save your business time while providing the best customer service experience possible– but what are the best ways to do it? In this guide, you’ll learn: How IVR Works Top IVR Call Routing Strategies How To Set Up IVR How Does IVR Work? Interactive Voice…

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