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Posts by David Wise

Cloud Phone Numbers – Everything You Need to Know in 2018

Cloud telephone service transformed the way companies do business. With a cloud-based phone number, local and international business number service is more flexible and affordable than anyone would have thought possible a few decades ago. In this quick guide, we’ll address common questions about cloud phone numbers, including: What a cloud phone number is. The different…

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Sonetel Review and Pricing

Occasionally, potential customers ask us which virtual number service we would we recommend if they wanted to know their options. Since we believe nobody delivers the overall quality, worldwide coverage, or competitive pricing that AVOXI does, we don’t mind offering a list of competitors for comparison. Today, we’re making that process easier by showcasing Sonetel…

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Global Number Portability – Your Toll Free Number Porting Guide

Are you frustrated by how hard it is to find information about toll free number porting in more than one country at a time? So were we, so we put together a complete global number portability guide! Our information comes from: Documentation published online from each country’s regulatory body. AVOXI’s internal documentation from local carriers around…

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Australian 1300 Number Cost Guide

1300 phone numbers are popular Australian business numbers used by companies wanting to expand their local and international client base. People often ask how much does it cost to call a 1300 number? Today, we’ll cover everything you need to know about 1300 number costs and services, including: What are 1300 phone numbers? Alternative business…

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IVR vs ACD Call Routing Strategies

IVR and ACD are abbreviations for Interactive Voice Response and Automatic Call Distribution. Both technologies help you to optimize your business phone system. In this article we’ll cover: The difference between IVR and ACD routing. How to integrate your cloud IVR and virtual ACD. Common ACD call routing strategies. Common IVR routing strategies. Business use-cases…

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Best USA Virtual Phone Number Providers

So you’re looking for a great USA virtual phone number provider for your business. Since you found this post, you probably already have an idea of what you’re looking for – and what you’re trying to avoid. Maybe you’ve been charged premium pricing for a call forwarding service that doesn’t deliver. Maybe you’ve tried cheap…

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Common Problems with China Virtual Numbers (and How to Solve Them)

For nearly 20 years, AVOXI has been providing VoIP number services in countries around the world. In recent years, we’ve seen the demand for China VoIP numbers explode. We’ve also seen countless businesses frustrated when they realize how difficult it can be to find reliable VoIP phone numbers in China. What frustrates our customers frustrates…

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UIFN or ITFS?

Customers often ask, “What makes more sense for my business, a UIFN number or an ITFS number and what’s the difference?” ITFS stands for International Toll Free Service. An ITFS number is the international equivalent of a US Toll Free number in that it allows a customer to call a business and have the business…

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How to Get an 0800 Number in New Zealand

  New Zealand is a hotspot for companies expanding internationally, and it is easy to see why. The country boasts one of the most globalized, business-friendly economies in the world. In fact, The World Bank ranked New Zealand first in overall “ease of doing business” in 2018. New Zealand’s diverse economy includes thriving machinery, mining, food…

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