Posts by Lauren Ing
5 Problems with Multi-Carrier Phone Number Provisioning
5 Common Problems with Multi-Carrier Phone Number Provisioning (& Solutions) A lot can go awry when you’re balancing several VoIP providers manually at one time. Below, we’ve identified these common problems and how a cloud-based platform helps simplify IT tasks to eliminate frustration for you, your team and call center. As an IT or telecom…
Read MoreAre ‘Free SIP Trunks’ Really Free?
Are ‘Free SIP Trunks’ Really Free? You probably see “free SIP trunking” a lot on your VoIP communications searches. And you might be wondering how this is possible. Read on to see what part is free as well as the associated costs of using the service. “There’s no such thing as a free lunch” is…
Read MoreCibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform
Cibersys Driving Profitable Growth, Delivering More In-Demand LATAM Numbers with AVOXI Platform Cibersys has seen revenue growth through AVOXI’s Flex program. Discover their success in expanding their LATAM number inventory for their clients – all on one centralized platform. Cibersys is a multinational ICT provider serving corporations with internet, security, and cloud solutions in Latin…
Read MoreHow to Protect Your VoIP Communications & Customers from Phone Fraud
How to Protect Your VoIP Communications & Customers from Phone Fraud There’s a significant need for better phone fraud prevention and detection tools in the industry. We hear it every day. AVOXI is committed to providing businesses (and their customers) a better, more secure calling experience. See how we’re actively investing in our technology to…
Read MoreUIFN vs ITFS: Which Is Right for Your Business?
UIFN vs ITFS: Which Is Right for Your Business? So you want a toll free number to expand your business into a new market? UIFN and ITFS phone numbers work on a global scale, but how do you choose? We’ll help you determine which virtual number is the right fit for your business operations. As…
Read MoreSMS Strategy Delivers A Complete Global Brand Experience
SMS Strategy Delivers A Complete Global Brand Experience Texting is another way that customers want to communicate with your brand. Surprisingly, very few companies are taking advantage of this channel. In this article, we’ll dive into how inbound and outbound SMS can elevate your brand experience! People love to text. It’s a way of life…
Read MoreReducing Total Cost of Ownership with Unified Communications
Reducing Total Cost of Ownership with Unified Communications A robust, integrated, and unified communications solution can really provide for your business, including cost-saving advantages. Reducing your company’s total cost of ownership not only helps your bottom line but can improve ROI through productive conversations. See how below. Talk is cheap, but a solid communications infrastructure…
Read MoreTransform Traveler Satisfaction This Summer with the Cloud
Transform Traveler Satisfaction This Summer with the Cloud Travelers have a lot of options for booking their travel plans. Cloud technology is making it easier for them to do so and providing an enhanced experience from the time of reservation through post-trip interaction. See how the cloud is transforming the traveler experience, and how to…
Read MoreIn-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center
In-House vs Outsourcing? Considerations When Evaluating a BPO for Your Call Center Business growth requires additional assets to keep pace with customer demand – call center included. Whether you decide to expand in-house or through an outsourced provider is up to you and your company’s needs. How do you choose? We’ve outlined the pros and…
Read MoreSwipe Right: 5 Questions to Ask Before Selecting a CPaaS Partner
Swipe Right: 5 Questions to Ask Before Selecting a CPaaS Partner Finding a cloud communications provider is kind of like dating. Knowing the right questions to ask can help you find the right match for your business. Below, we’ve identified five must-ask questions to narrow down your short-listed providers. CPaaS partner research is similar to…
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