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Best India Virtual Phone Number Providers

best-india-virtual-number-providers

If you're in the market for a VoIP number in India, you've come to the right place. Whether you have a service you aren't exactly happy with, are looking to cut costs, or are new to the virtual number space and looking for a place to start, we are here to help! Whatever the reason may be, we assume you want the best VoIP provider for your business that offers the best call quality, advanced business features, and best pricing.

In this post, we will go in-depth on some of top virtual phone number providers in India, their feature sets, pricing, and any additional costs.

How We Compared the Top India Virtual Number Providers

There are many things you need to consider when looking into buying an India virtual phone number. First and foremost, you need to determine what kind of virtual phone number you will require, a toll free virtual Indian phone number or a virtual local Indian phone number. You will also need to consider where your callers will be calling from, where you will be forwarding the calls, and the price of add on features, such as call recording.

Types of Virtual Numbers

Toll Free Phone Numbers

India toll free virtual phone numbers allow callers around the world to connect with your business free of charge. Typically, this will be some variation of an "800" number. For India, their toll free numbers start with 0008000.

Local Phone Numbers

A local India virtual phone number, also known as a DID number, is a VoIP number that allows you to forward calls anywhere in the world. These numbers are tied to a specific city, and can give your business a local presence, even if you are located in a different country.

 

Call Origination

The country in which your callers are located has a large impact on your call charges. Per-minute call rates are based on the call origination and termination location, which may differ substantially between countries. Some countries also have a different cost-per-minute for calls forwarded from landlines and mobiles.

Call Termination

Call termination is the process of routing calls (or forwarding) from one provider to another provider. Termination rates differ between countries, providers and are also based on the receiving phone or device. As virtual numbers operate over the internet, you can eliminate termination costs by forwarding calls to a VoIP or SIP address. This allows for cheaper, more reliable international calls. Termination rates differ between countries and providers.

Add-on VoIP Features

Many providers offer both standard VoIP features and add-on features with their service plans. Most add-on features will be recurring monthly charges, such as call analytics, time of day routing, call recording, and professional greetings. Some virtual phone providers offer more standard features than others, so understanding each provider included features is important. Additionally, outbound calling typically comes at an additional per-minute fee.

We realize it can be overwhelming to go out and do all the research on your own when picking a virtual number provider. It's a big decision that can either help or hurt your business, which is why we scoured the internet to find on the best virtual number providers in India. Each provider here has been around for a meaningful period of time and seen sustained success in the industry. The providers we will take a look at are:

  • MyOperator
  • GlobalCallForwarding
  • LeadNXT
  • Exotel
  • TollFreeForwarding
  • AVOXI

Note: All pricing is current as of November 2019.

Competitor Plans Start at Lowest Inbound Rate Toll Free & Local?
MyOperator $31.97 $0.017 Both
GlobalCallForwarding $78.81 $0.201 Toll free
LeadNXT $9.72 $0.011 Both
Exotel $138.99 (6 months) $0.014 Local
TollFreeForwarding $69 $0.106 Both
AVOXI $25.99 $0.095 Both

MyOperator

MyOperator offers a multitude of products, from "office IVR systems", cloud call center software, and outbound calling solutions. Their Office IVR System seems to be an inbound virtual number , as most people commonly know it as, allowing your team to receive inbound calls from customers and prospective clients. They offer both toll free and local virtual numbers, but do not make it immediately known what kind of number you need for outbound calling.

They offer a very strong feature set, including features such as:

  • Toll free and local virtual India phone numbers
  • IVR
  • Call routing
  • Call recording
  • Call forwarding
  • Voicemail
  • Live call transfer
  • After call SMS
  • Call and SMS analytics
  • Call logs
  • 24 x 7 support

One thing to note is they do not offer outbound calling with their Office IVR System, and only offer outbound calling in their "cloud call center" plans.

MyOperator India Virtual Number Pricing

MyOperator offers two different plans for their "Office IVR System" aka an inbound virtual number, one for a mobile number, and one for a toll free number. Both plans cost 2300 rupees per month, or $31.97 USD* per month. Both plans include the call management features that we have already listed above. Additionally, their mobile number plan includes unlimited minutes, while their toll free number plan includes 2000 minutes per month, and they charge $0.017 per additional minute.

*Price current as of November 2019

best-india-virtual-number-providers

GlobalCallForwarding

GlobalCallForwarding, owned by United World Telecom, is a virtual number and contact center solution provider, offering toll free, local, and mobile phone numbers in over 150 countries worldwide. GlobalCallForwarding offers a strong suite of features, including:

  • Call forwarding
  • Call routing
  • IVR
  • Call transfers
  • Minute rollover
  • Black and white lists

They also offer call recording, which carries a $3 per month + $0.02 per minute charge.

GlobalCallForwarding India Virtual Number Pricing

GlobalCallForwarding offers only India toll free virtual numbers, but offer 5 different plans to accommodate for any business need.

  • Basic
    • $78.81 per month
    • 257 minutes per month
    • $0.3481 per additional minute
  • Value
    • $198.95 per month
    • 677 minutes per month
    • $0.3291 per additional minute
  • Power
    • $398.95 per month
    • 1,509 minutes per month
    • $0.3101 per additional minute
  • Premium
    • $598.95 per month
    • 2,573 minutes per month
    • $0.2911 per additional minute
  • Enterprise
    • $998.95 per month
    • 4,961 minutes per month
    • $0.2531 per additional minute
india voip numbers

If you would like to use your virtual India toll free phone number for outbound calling, you will have to purchase their outbound calling package:

  • Outbound Basic
    • $25 per month
    • Outbound rates: $0.023 per minute*
  • Outbound Value
    • $100 per month
    • Outbound rates: $0.0218 per minute
  • Outbound Power
    • $250 per month
    • Outbound rates: $0.0212
  • Outbound Premium
    • $500 per month
    • Outbound rates: $0.0205 per minute
  • Outbound Enterprise
    • $1,000 per month
    • Outbound rates: $0.0196 per minute

*When calling to a phone in India. Charges will vary depending on where you place your outbound calls.

india voip number providers

LeadNXT

LeadNXT offers not only India virtual phone services, but also things such as missed call services, which are generally used for opt-in campaigns, marketing campaigns, contests and voting. They offer good features, suitable for many different aspects of business. Some of their popular features include:

  • Lead assigning
  • Call recording
  • SMS
  • Follow up notifications
  • IVR
  • Email
  • Call forwarding

They do not make it immediately known which features are included in which plans, so it is best to reach out directly to sales for more information.

LeadNXT India Virtual Number Pricing

LeadNXT offers a free, pay-as-you-go plan, a virtual number service plan, and a toll free number plan.

Virtual Phone Service

  • Silver Plan
    • $9.72 per month
    • 600 minutes and 600 SMS messages per month
    • 4 agents
    • Unlimited channels
  • Gold Plan
    • $18.06 per month
    • 1200 minutes and 1200 SMS messages per month
    • 6 agents
    • Multilevel IVR
    • Unlimited channels
  • Diamond Plan
    • $27.79 per month
    • 2500 minutes and 2500 SMS messages per month
    • 10 agents
    • Multilevel IVR
    • Unlimited channels
indian-voip-number
  • Toll Free Number Service Plan
    • Basic Plan
      • $22.23 per month
      • 3 agents
      • Unlimited channels
    • Advance Plan
      • $36.13 per month
      • 7 agents
      • Unlimited channels
      • Multilevel IVR
indian-virtual-phone-number-service

Exotel

Exotel is a virtual number and SMS software provider, offering virtual phone numbers across Asia and the United States. Additionally, their platform allows you to SMS message customers in more than 190 countries around the world. Some popular features that are included in their virtual number plans are:

  • Missed call services
  • Dynamic call flows
  • Call and SMS campaigns
  • Call recordings
  • Reports and analytics
  • Call and SMS APIs
  • Automated calls and SMS

Exotel India Virtual Number Pricing

Exotel offers 3 different plans for their virtual number plans, which includes SMS. They use a credit system for their pricing, where one call or SMS message sent or received costs 1 credit, and 1 credit equals ₹1. Their pricing is as follows:

  • Dabbler
    • $138.99 for 6 months of service
    • ₹5000 of credits ($69.50 USD)
    • 3 agents
    • 1 exophone (or virtual phone number used to make and receive calls)
    • Unlimited channels
    • Multilevel IVR
  • Believer
    • $277.99 for 12 months of service
    • ₹9500 of credits ($132.05 USD)
    • 6 agents
    • 2 exophones
    • Unlimited channels
    • Multilevel IVR
  • Influencer
    • $688.05 for 12 months of service
    • ₹39000 of credits ($542.11 USD)
    • Unlimited agents
    • 10 exophones
    • Unlimited channels
    • Multilevel IVR
top-virtual-number-service-india-min

TollFreeForwarding

TollFreeForwarding, a virtual phone number software provider, offers toll free and local phone numbers in over 120 countries worldwide. They offer a wide array of advanced features to accompany their India virtual phone numbers, including:

  • Call forwarding
  • Time of day routing
  • IVR
  • Call recording
  • Voicemail and Fax to email
  • Reporting

TollFreeForwarding India Virtual Number Pricing

TollFreeForwarding's pricing is fairly straightforward, offering 6 different plans to accommodate your telephony needs. All the prices below reflect forwarding your incoming calls to a VoIP or SIP line, rather than a traditional phone.

Toll free pricing:

Starter (Toll free)

  • Pay-as-you-go: $69 per month, $0.313 per minute
  • 89 minutes: $89 per month, $0.292 per additional minute

Medium (Toll free)

  • 165 minutes: $109 per month, $0.283 per additional minute
  • 334 minutes$149 per month, $0.275 per additional minute

Large (Toll free)

  • 530 minutes: $179 per month, $0.267 per additional minute
  • 840 minutes: $219 per month, $0.259 per additional minute

Local number pricing:

Starter (Local)

  • Pay-as-you-go: $44 per month, $0.146 per minute
  • 104 minutes: $49 per month, $0.135 per additional minute

Medium (Local)

  • 235 minutes: $64 per month, $0.129 per additional minute
  • 400 minutes$79 per month, $0.123 per additional minute

Large (Local)

  • 789 minutes: $109 per month, $0.117 per additional minute
  • 1,310 minutes: $139 per month, $0.112 per additional minute
india voip service

AVOXI

AVOXI, a cloud contact center and virtual phone number provider, offers toll free and local virtual India phone numbers. Offering virtual numbers in 160+ countries and a wide array of features, AVOXI has a plan fit for small businesses and enterprises alike. Some of their features include:

  • Call forwarding
  • Call recording (with extended storage options available)
  • Time of day routing
  • IVR/virtual attendant
  • Call conferencing
  • Call groups
  • Voicemail
  • Analytics
  • Outbound calling

AVOXI India Virtual Number Pricing

AVOXI offers both toll free and local phone numbers in India. Below is the pricing for AVOXI's toll free Indian virtual phone numbers:

  • Classic
    • $25.99 per month
    • No monthly minute bundle
    • $0.225 per minute
  • Basic
    • $43.99 per month
    • 200 monthly minutes
    • $0.223 per additional minute
  • Connect
    • $88.99 per month
    • 425 monthly minutes
    • $0.221 per additional minute
  • Standard
    • $115.99 per month
    • 575 monthly minutes
    • $0.207 per additional minute
  • Advanced
    • $133.99 per month
    • 700 monthly minutes
    • $0.198 per additional minute
  • Premium
    • $205.99 per month
    • 1100 monthly minutes
    • $0.194 per additional minute
virtual india phone number
  • AVOXI offers local virtual Indian phone numbers in Bangalore, Chennai, Hyderabad, Kolkata, Mumbai, New Delhi, and Pune. Below is AVOXI's local India virtual number pricing:
  • Classic
    • $39.49 per month
    • No monthly minute bundle
    • $0.131 per minute
  • Basic
    • $43.99 per month
    • 104 monthly minutes
    • $0.122 per additional minute
  • Connect
    • $57.49 per month
    • 235 monthly minutes
    • $0.116 per additional minute
  • Standard
    • $70.99 per month
    • 399 monthly minutes
    • $0.111 per additional minute
  • Advanced
    • $97.99 per month
    • 788 monthly minutes
    • $0.105 per additional minute
  • Premium
    • $124.99 per month
    • 1310 monthly minutes
    • $0.101 per additional minute
best india voip service

Final Thoughts

All in all, we firmly believe each provider listed here can provide a good product for your business. That being said, we realize not all businesses are alike, so be sure you carefully evaluate your exact needs. Take things like estimated monthly minutes used, number type, cost, and feature set as guidelines for choosing your next India VoIP provider.

We hope that you found our best virtual number providers review helpful and practical. This is by no means an all-encompassing post, as there are countless providers out there that may be the right choice for your business. If you feel as if we might have missed a provider or see another oversight, please do not hesitate to reach out! We are always updating our content to be as useful and up to date as possible.

Buy Online

Start managing your calls within minutes when you buy your business phone numbers online. After your purchase, an AVOXI representative will contact you to confirm your account details and test your new phone number.

Call AVOXI

US/Canada: 1800 394 1980
Australia: 1800 834 558
Germany: 0800 000 0476
Israel: 1809 465 062
Singapore: 800 852 6179
United Kingdom: 0800 652 5029