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Cloud PBX

Integrating VoIP Services into Your Current PBX System

This two-part video series addresses questions AVOXI receives about integrating VoIP on top of a current PBX platform. It provides an overview of Private Branch Exchanges (PBX) and interfacing a cloud PBX solution with traditional analog systems. PART ONE: Private Branch Exchanges (PBX) Script: Hello everyone, my name is John Edwards. I do process management…

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Video: What Is Voice Latency and Why Do You Care for Asia VoIP Services?

This video session discusses voice latency, jitter, and AVOXI’s new point of presence in Hong Kong. The session discusses why voice latency is an importance concern in points of presence (PoP)–specifically looking at Asia VoIP services. Script: Today we have some exciting news out of our network operations team. We’re announcing the expansion of our…

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How Much Does a VoIP Phone System Cost?

Recently, we refreshed information in our post, “How Quickly Can You Convert to Cloud VoIP?” If you plan to convert to a business VoIP phone service, the next question is about cost. Here’s our update on how much a VoIP phone system costs. Options for implementing VoIP services are expanding—now you have three options: hosted,…

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How Quickly Can You Convert to Cloud VoIP?

AVOXI deployed 100s and 100s of Cloud VoIP communication systems since the publishing of this post. We thought it time to update information and note if setup options and ease of operations changed in the past 3 years. It’s still true that Voice over IP (VoIP) offers a quick and easy option for your business…

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Can You Add a VoIP Number to an Existing PBX?

If you have an existing PBX (private branch exchange) or also known as your phone system, you likely understand its functionality and the specifications it requires to successfully manage your company’s telecommunications. It’s when you seek adding new features or capabilities to an existing PBX that key questions arise. One topic AVOXI frequently hears about…

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What are the Top Problems with Implementing a Cloud Hosted PBX?

At AVOXI, we’ve helped thousands of businesses upgrade their on premise phone systems to a cloud hosted PBX. We know that change can be hard. Still, many businesses are surprised by the problems that arise when implementing a cloud hosted PBX. This is especially true if they are new to SaaS (Software as a Service)…

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VoIP vs Virtual: What’s the Difference, and Why Should I Care?

Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications platform.…

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AVOXI Online Portal Adds Greater Functionality and Features with Recent Updates

The latest upgrades to AVOXI’s cloud PBX platform include call queuing functionality, SIP trunk provisioning, and virtual attendant (IVR) self-management along with other improvements. These updates provide customers a comprehensive feature set to manage their business communications. AVOXI Customers Gain Call Queues, Virtual Attendant Self-management, SIP Trunk Provisioning and More The newly released updates to…

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Cloud Communications: 4 Ways Travel Agencies Provide End-to-End Service

Like any other B2C industry, online travel agencies and services must support their prospects before and after any transaction occurs. Travelers require expert support while choosing and booking their flights and reservations. And once travelers arrive at their destinations, they require a quick and easy way to contact their travel services provider with questions or…

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Call Continuity as Part of Your Business Disaster Recovery Plan

When disaster strikes, your business needs to be prepared. Whether you’re experiencing a minor power outage or your office is in the path of a major storm, it’s essential that your operations continue with minimal interruption. Regardless of your industry, your business can benefit from modern Cloud technology in situations like this. In this article we’ll explore…

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