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Cloud PBX

3 Bad Reasons to Stay with Your On-site PBX

A few years ago, it wasn’t unusual for businesses to use an on-site PBX for both internal and external communications. VoIP telephony was still a relatively new player in the telecom world, and it was not a standalone solution for serious communications needs. But today, the game has changed. VoIP telephony is here to stay,…

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Can You Run a Call Center with a Cloud PBX?

A call center is a central piece of any business’s key goals and metrics. Inbound call centers focused on customer service are essential to maintaining high customer satisfaction levels. Outbound call centers focused on sales are key to increased sales and higher revenue. No matter which type of call center you’re running, your communications system…

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AVOXI Core Cloud PBX Product Update: October 2016

The AVOXI Development Team continues to work on adding more and more functionality to the all-new AVOXI Core Online Portal. Learn how the latest AVOXI Core Cloud PBX product updates make it easier than ever for you to manage your business’s communications. On September 15, 2016, we released our all-new Online Portal for AVOXI Core,…

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How to Grow Your Business Globally with VoIP Software

The limitations of on-premise communications solutions are a thing of the past. With advances in VoIP software, your business can reach customers anywhere in the world, no matter where your headquarters are actually based. Thanks to cloud-based communications, your business doesn’t have to set up shop in another country in order to tap into its…

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[AVOXI Product Update] New AVOXI Core Online Portal

AVOXI is pleased to announce the official release of its all-new Online Portal for AVOXI Core, our cloud PBX business phone system platform. Designed with flexibility and mobility in mind, the new Online Portal allows users to manage their virtual numbers and extensions from anywhere or any device – even mobile devices. Watch the AVOXI…

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A Checklist for Evaluating Virtual Phone Systems

Your phone system is a valuable extension of your business. And in today’s world, businesses have access to more phone system options than ever before. As you search for a phone system that meets your business needs, you must choose whether you plan to invest in your own on-site phone system, or a virtual phone system managed by…

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Problems with Cloud Hosted PBX Software

Cloud PBXs have transformed the way that businesses manage their telecommunication needs.  They are a popular choice because they offer the features and accessibility of an expensive on-site business phone system without the hardware and price tag.  Despite this, problems with cloud hosted PBX software can occur.  We’ll discuss common issues you might experience and…

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Vonage vs RingCentral: Comparing Virtual Business Phone Systems

As VoIP becomes more prevalent in the workplace, a variety virtual business phone system providers have developed. This means that there are more options for consumers in this industry than ever before. As a virtual business phone system provider, we’re often asked to compare our competition. We’ve decided to use our knowledge of this industry to compare two popular providers,…

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How the Cloud Helps with Disaster Recovery

With winter weather hitting many of our customers, it’s important that we discuss disaster recovery. Powerful winter storms have already hit several major cities leaving many businesses disrupted and unable to operate. Those with Cloud phone systems, however, understand its advantages in these types of scenarios. In this article we’ll discuss how the Cloud helps…

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Small Businesses: Never Miss an Important Business Call

Because small businesses can lack the resources that larger corporations have, there’s sometimes concerns about their ability to meet customer demands. In this case, a small business may not have a large enough staff to manage calls from customers outside normal operating hours. So how do you keep from missing important business calls? VoIP technology is…

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