Schedule a Demo Talk to an Expert Schedule a Demo Talk to an Expert VoIP, also known as Voice over IP (Internet Protocol), allows you to send and receive calls over the Internet instead of through a traditional phone company landline. To deliver this phone system to their customers, VoIP providers use a dedicated or shared…

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  Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications…

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The latest upgrades to AVOXI’s cloud PBX platform include call queuing functionality, SIP trunk provisioning, and virtual attendant (IVR) self-management along with other improvements. These updates provide customers a comprehensive feature set to manage their business communications. AVOXI Customers Gain Call Queues, Virtual Attendant Self-management, SIP Trunk Provisioning and More The newly released updates to…

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You’ve done the research. You’ve built your website. And now, you’re ready to start your own online business. Right? Starting an online business may seem simple at first glance. You find a need, your target market, and set up a website with content that drives traffic. But, you can’t stop there. Essential Tools for an…

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As the power of the Cloud expands, so does the technology available to companies across the world. Current cloud phone systems are busting with features that help your business run more efficiently and help you better manage your company. Interactive Voice Response (IVR) auto attendant is one feature that’s become especially useful for businesses. This…

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Learn how an award-winning luxury resort, used AVOXI’s integrated cloud solutions to reduce costs, while enhancing the overall customer satisfaction of their guests. For Grace Bay Resorts, every guest (or prospective guest) is to be treated as a VIP. To do so, Grace Bay relies heavily on communication solutions to route calls appropriately, keep guests…

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When disaster strikes, your business needs to be prepared. Whether you’re experiencing a minor power outage or your office is in the path of a major storm, it’s essential that your operations continue with minimal interruption. Regardless of your industry, your business can benefit from modern Cloud technology in situations like this. In this article we’ll explore…

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Businesses of all sizes are breaking geographic barriers and going international. According to a survey conducted by USForex, 58% of small to medium businesses in the United States alone already have customers or suppliers overseas. As the number of SMBs doing business abroad increases, one thing is certain: businesses and customers alike need to understand…

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Despite the evolution of modernized business communications over the past decade, many businesses still use legacy, on-premise PBX systems. What you may not realize is that a legacy PBX is not only an inconvenience; it can actually cost your company money. Legacy or not, a PBX phone system is the backbone of operations and a…

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  If you’re using a VoIP phone system, you want to make sure you’re using it to its fullest potential. Part of that is making sure you’re using the best technology along with it. The VoIP phone you choose can have a big impact on how you interact with your system. Because of this, we’ll use…

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