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VoIP Communications

Integrating VoIP Services into Your Current PBX System

This two-part video series addresses questions AVOXI receives about integrating VoIP on top of a current PBX platform. It provides an overview of Private Branch Exchanges (PBX) and interfacing a cloud PBX solution with traditional analog systems. PART ONE: Private Branch Exchanges (PBX) Script: Hello everyone, my name is John Edwards. I do process management…

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Video: What Is Voice Latency and Why Do You Care for Asia VoIP Services?

This video session discusses voice latency, jitter, and AVOXI’s new point of presence in Hong Kong. The session discusses why voice latency is an importance concern in points of presence (PoP)–specifically looking at Asia VoIP services. Script: Today we have some exciting news out of our network operations team. We’re announcing the expansion of our…

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Video: Inbound Calling

This whiteboard session describes the origination and termination components of inbound calls: Script: Hey folks, welcome back to another whiteboard session here at AVOXI. So today we’re going to go over how inbound calling actually works and explain some of the terminology that we use for you to better understand how it works. Behind me…

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VPN Use in a VoIP System

Cloud communications provides full-featured phone services over the Internet. Additional security is often a concern. This whiteboard session addresses the use of VPNs to address that concern. Also, review the SIP Trunking and Gateway whiteboard sessions and gain insight on how all the pieces work together. Transcript: Hey guys, welcome back to another installment of…

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How Much Does a VoIP Phone System Cost?

Recently, we refreshed information in our post, “How Quickly Can You Convert to Cloud VoIP?” If you plan to convert to a business VoIP phone service, the next question is about cost. Here’s our update on how much a VoIP phone system costs. Options for implementing VoIP services are expanding—now you have three options: hosted,…

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5 Things to Consider When Adding International Virtual Numbers to Your Conferencing Platform

This article examines the types of conferencing solutions–and important items to consider when adding International Virtual Numbers to your business conferencing platform. Conferencing Solutions: Adding International Toll Free Numbers Seamless communication is critical to the success of any business. Whether it’s conferencing, business meetings, webinars or messaging, your corporate conferencing platform is the center of…

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7 Critical Steps to Secure Your VoIP Services

Voice over IP or VoIP systems provide full-featured telephone services over the Internet. The benefit is lower costs, greater numbers of services, increased control and cloud-based, hosted operations that minimize hardware requirements and maintenance. Traditional phone system providers handle security requirements associated with their systems. This article describes how to meet and manage the security…

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Can You Add a VoIP Number to an Existing PBX?

If you have an existing PBX (private branch exchange) or also known as your phone system, you likely understand its functionality and the specifications it requires to successfully manage your company’s telecommunications. It’s when you seek adding new features or capabilities to an existing PBX that key questions arise. One topic AVOXI frequently hears about…

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Comparing International Number Providers in South America

TollFreeForwarding.com vs Voxbone & DIDWW Whether located in South America or seeking to connect with customers in that region, your company has many options available for telecommunication services. A variety of providers, large and small, offer phone services in South America’s 12 countries. And, many provide international toll free numbers in select locations like Brazil,…

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How Much Does a VPN Solution Cost?

Companies of all sizes in all industries have privacy concerns. The need to conduct business securely and to assure customers that their data is protected drives interest in tools like a VPN. The tool is easy to use and focuses on the importance of security and privacy. But if you’re new to this tool, you are…

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