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VoIP Communications

VoIP vs Virtual: What’s the Difference, and Why Should I Care?

Lots of cloud communications providers use the terms “VoIP” and “virtual” interchangeably—especially when it comes to phone numbers. And we’ll be honest: we do, too. But, there are some real (and important) differences between virtual phone services and VoIP phone services that businesses need to understand before they invest in just any cloud communications platform.…

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Where, What, and How of Toll Fraud and Best Practices for Prevention

The business switch to cloud communications and VoIP technology raises questions about fraud and security of cloud-based systems. As a leading provider of cloud communication solutions, AVOXI has 16 plus years’ experience in addressing customer questions about fraud prevention and security. Specifically, VoIP fraud incurs long distance per-minute charges that add up fast. And, while…

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How to Grow Your Business Worldwide (Without Leaving Your Office)

As of 2016, there were 7.5 billion people in the world. And according to a United Nations report, the world’s population is projected to reach 9.7 billion by 2050. Much of this growth is expected to occur in rapidly developing regions, like Asia and the Pacific. As populations and consumer demand continue to grow, shouldn’t…

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Call Continuity as Part of Your Business Disaster Recovery Plan

When disaster strikes, your business needs to be prepared. Whether you’re experiencing a minor power outage or your office is in the path of a major storm, it’s essential that your operations continue with minimal interruption. Regardless of your industry, your business can benefit from modern Cloud technology in situations like this. In this article we’ll explore…

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How to Achieve Call Continuity with VoIP Service Rerouting

No matter how big or small your business is, every phone call is important. In the event of an emergency that could interrupt your VoIP service, it is important to know that your business is protected. Learn how to ensure that you never miss a call with call continuity services. What Is Call Continuity? Call…

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Internet Connectivity Options for VoIP in South Africa

According to a recent report published by STANLIB, global Internet access has increased from a mere 400 million users in 2000 to an estimated 3.2 billion users in 2015. In some regions, as much as 95% of the population actively uses the Internet. But in other places, like South Africa, Internet penetration clocks in at…

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Optimizing for VoIP in India

VoIP communications are quickly becoming the standard in businesses worldwide. But in some countries, like India, implementing and using VoIP can be difficult. In India, there are lots of rules and restrictions on how and when VoIP communications can be used. And in some areas of the country, there is a lack of infrastructure that…

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What You Need to Know about Skype for Business

Skype for Business has attracted the interest of many small business owners and IT admins looking for an affordable communications platform. Over the last few years, the platform has built up its feature set to one comparable with VoIP telephony service. The demand for hosted VoIP platforms has also exploded in as the cost savings and…

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International Calling Made Simple with Business VoIP Solutions

Today, you don’t have to deal with the hassle of calling cards or pay high long distance rates to reach customers internationally.  Thanks to VoIP solutions for business, international calling is easy and affordable. But, how exactly does VoIP international calling work? And how can it benefit both your business and your customers? In this post, we…

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