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Europe Number Porting Guide

Europe-number-porting

Are you having trouble trying to check your European number portability? We had the same problem, so we put together the best Europe phone number porting guide there is! Our information comes from:

  1. Documentation published online about VoIP number porting from each country's regulatory body.
  2. AVOXI's internal documentation about international number porting from local carriers globally.

We want this to be the best global phone number portability guide there is. So, if you don't see what you're looking for, let us know so we can do a number portability lookup for you in our global database!

Common Questions About the Phone Number Porting Process

In most countries, the process of porting a VoIP phone number includes:

  1. The new service provider notifies the existing service provider of the requested port.
  2. The existing provider is asked to validate the customer's information.
  3. The existing provider confirms the customers' information with the winning service provider. (Note: if the customers' information is not submitted correctly this can delay the process.)
  4. The new provider notifies the regulatory body of the port request.
  5. The regulatory body creates a pending port and sends a notification to the existing service provider.
  6. The new service provider notifies the governing body to activate the port.
  7. The pending port is activated in the national SIP network and instantly broadcast to the telecommunications industry network.

Although the number porting process may appear simple, there are often delays in the process due to incorrect information or individuals and associations placing strict rules on VoIP number portability.

How Long Does it Take to Port a VoIP Number?

The timeline to port a toll free number is base on your existing provider and the type of number you wish to port. Most services recommend that you plan on 15 - 30 business days to port an existing 800 number to a new provider. In our experience, most of our customers have been able port their international VoIP numbers to AVOXI's network in 7-14 days business days.

How Much Does VoIP Number Porting Cost?

Business phone number porting fees are usually imposed by one of the two carriers involved in the transfer. Here are some examples of what services charge to port your toll free number to their network:

  • AVOXI: AVOXI will port your existing toll free numbers at no additional cost.
  • eVoice: eVoice charges a one-time administrative fee of $40 (equivalent local currency) per 800 number.  
  • CallHippo: CallHippo will port your U.S. and Canada toll free number free of charge.  Should you wish to port a number outside of this region there will be a one-time porting fee (exact fees are not disclosed).  
  • GlobalCallForwarding: Global Call Forwarding will port your existing toll free number on higher-value service plans for free.  Porting fees may apply to pay as you go or entry-level service plans.
  • Grasshopper: Grasshopper charges $30 (equivalent local currency) one-time transfer fee to port numbers on a Solo, Partner or Small Business Plan.  
  • RingCentral: RingCentral allows you to request to transfer your toll-free number to another carrier at no extra charge.

Your Global Phone Number Portability Guide

Contact us today to find out how much you can save by transferring your VoIP numbers to AVOXI. We offer:

  • Port any VoIP number with no fees or transfer costs.
  • Earn $25 - $1,000 when you port your existing business phone numbers to AVOXI.
  • Enjoy 15 days of free call recording or set up an extended plan as needed.
  • 20+ business phone features at no extra cost.

European Number Portability by Country


Austria Phone Number Portability

Can You Port Toll Free Numbers in Austria?

Yes, you can port toll free numbers in Austria. 

Regulator: Austrian Regulatory Authority for Broadcasting and Telecommunications (RTR)  

Details: Both toll free and local phone numbers in Austria are regulated by the Austrian Regulatory Authority which provides operational support to the Telekom-Control-Commission (TTK).

Can You Port Local Numbers in Austria?

Yes, you can port local numbers in Austria.


Belarus Phone Number Portability 

Can You Port Toll Free or Local Numbers in Belarus?

No, you cannot port toll free or local numbers in Belarus.

Regulator: The Ministry of Communications and Informatization of the Republic of Belarus

Details: Toll free numbers in Belarus are regulated by its governing body, The Ministry of Communications and Information of the Republic of Belarus. Porting of toll free number services in the country is currently blocked.


Belgium Phone Number Portability

Can You Port Toll Free Numbers in Belgium?

Yes, you can port toll free numbers in Belgium but some restrictions may apply.

Regulator: Belgian Institute for Post and Telecommunications (BIPT)

Details: Belgium's toll free number service is regulated by telecommunication authority BIPT and while they are portable, restrictions may apply.

Can You Port Local Numbers in Belgium?

Yes, you can port local numbers in Belgium but restrictions may apply.

Regulator: Belgian Institute for Post and Telecommunications (BIPT)

Details: Local number portability in Belgium was implemented in October 2002.


Bosnia and Herzegovina Phone Number Portability 

Can You Port Toll Free Numbers in Bosnia and Herzegovina?

No, you cannot port toll free numbers in Bosnia and Herzegovina. 

Regulator: Communications Regulatory Agency of Bosnia and Herzegovina (CRA)

Details: Toll free number service in Bosnia and Herzegovina are managed and supervised by the regulatory agency CRA.  Porting of numbers in Bosnia and Herzegovina are currently blocked.

Can You Port Local Numbers in Bosnia and Herzegovina?

No, you cannot port local numbers in Bosnia and Herzegovina.


Bulgaria Phone Number Portability 

Can You Port Toll Free Numbers in Bulgaria?

Yes, you can port toll free numbers in Bulgaria.

Regulator: Communications Regulation Commission (CRC)  

Details: Bulgaria's regulating body CRC, allow porting of 00800 numbers to both domestic and international carriers

Can You Port Local Numbers in Bulgaria?

No, you cannot port local numbers in Bulgaria.

Regulator: Communications Regulation Commission (CRC)

Details: Current regulations set out by Bulgaria's regulating body CRC, do not permit local (DID) number porting.


Croatia Phone Number Portability 

Can You Port Toll Free Numbers in Croatia?

Typically no, but there are some instances where it is possible to port a toll free number in Croatia. 

Regulator: Croatian Post and Electronic Communication Agency

Details: Toll free numbers in Croatia are regulated by its Hakom Croatia Regulatory Authority (HAKOM).

Can You Port Local Numbers in Croatia?

Yes, it some cases you can port local numbers in Croatia.


Cyprus Phone Number Portability 

Can You Port Toll Free Numbers in Cyprus?

Typically no, but there are some instances where it is possible to port toll free numbers in Cyprus. 

Regulator: Cyprus Telecommunications Authority

Details: Toll free numbers in Cyprus are regulated by the Cyprus Telecommunication Authority who do not permit the porting of toll free numbers.

Can You Port Local Numbers in Cyprus?

Yes, you can port local numbers in Cyprus.

Regulator: Cyprus Telecommunications Authority

Details: Cyprus Telecommunication Authority, the country's regulatory body implemented number portability in July 2004.


Czech Republic Phone Number Portability

Can You Port Toll Free Numbers in the Czech Republic?

Yes, you can port toll free numbers in the Czech Republic. 

Regulator: Czech Telecommunication Office

Can You Port Local Numbers in the Czech Republic?

Yes, you can port local numbers in the Czech Republic.


Denmark Phone Number Portability 

Can You Port Toll Free Numbers in Denmark?

Yes, you can port toll free numbers in Denmark.

Regulator: National Telecom Agency

Details: Denmark 808 and 802 toll free numbers are controlled by the (NTA)  who allow both domestic and international porting.

Can You Port Local Numbers in Denmark?

Yes, you can port local numbers in Denmark.

Regulator: National Telecom Agency

Details: In Denmark, portability of local phone numbers was implemented on January 1, 2001.


Finland Phone Number Portability

Can You Port Toll Free Numbers in Finland?

Yes, but you can only port domestic toll free numbers in Finland. 

Regulator: Finnish Communications Regulatory Authority

Details: Toll free numbers in Finland are regulated by FICORA the Finnish communication regulatory authority, only allow portability on domestic toll free numbers.

Can You Port Local Numbers in Finland?

Yes, you can port local numbers in Finland, but restriction apply.

Regulator: Finnish Communications Regulatory Authority

Details: Local numbers in Finland are portable, according to the regulations set out by the Finnish regulator FICORA.


Germany Phone Number Portability 

Can You Port Toll Free Numbers in Germany?

Yes, but you can port international numbers only in Germany. 

Regulator: Federal Network for Electricity, Gas, telecommunications, Post and Railway

Details: The current regulations set out and controlled by BNetzA, only permit porting of international 0800 numbers.

Can You Port Local Numbers in Germany?

Yes, but you can only port local international numbers in Germany.

Regulator: Federal Network for Electricity, Gas, Telecommunications, Post and Railway

Details: Germans regulatory authority, BNetzA introduced non-geographic number portability in 1998.


Ireland Phone Number Portability 

Can You Port Toll Free Numbers in Ireland?

Yes, you can port toll free numbers in Ireland, but restrictions may apply.

Regulator: Commission for Communications Regulation

Details: The ComReg regulates toll free numbers in the Republic of  Ireland and all offshore islands. All 1800 numbers are portable although restrictions may apply.

Can You Port Local Numbers in Ireland?

Yes, you can port local numbers in Ireland but restrictions may apply.

Regulator: Commission for Communications Regulation


Israel Phone Number Portability 

Can You Port Toll Free Numbers in Israel?

Yes, you can only port international numbers in Israel.

Regulator: Ministry of Communications (MOC)

Details: Toll free numbers in Israel are regulated by the MOC who only permit porting between international carriers.

Can You Port Local Numbers in Israel?

Yes, you can port local numbers in Israel.

Regulator: Ministry of Communications (MOC)

Details: The MOC, Israel's telecommunication regulator permits DID number porting.


Italy Phone Number Portability 

Can You Port Toll Free Numbers in Italy?

Yes, you can port toll free numbers in Italy, but restrictions may apply

Regulator: L'Autorita per le Garanzie nelle Communicazioni

Details: The AGCOM regulates toll free numbers in Italy, San Marino, and the Vatican city. 800 toll phone numbers are portable but restrictions may apply.

Can You Port Local Numbers in Italy?

Typically no, but there are some instances where you can port local numbers in Italy.


Netherlands Phone Number Portability 

Can You Port Toll Free Numbers in the Netherlands?

Yes, you can port toll free numbers in the Netherlands. 

Regulator: OPTA-Dutch Independent Post and Telecommunications Authority  

Details: The OPTA- Dutch Independent Post and Telecommunications Authority (which merged into the Authority for Consumer and Markets on April 1st, 2013), policy rules allow for number portability.  

Can You Port Local Numbers in the Netherlands?

Yes, you can port local numbers in the Netherlands.

Regulator: OPTA-Dutch Independent Post and Telecommunications Authority


Norway Phone Number Portability 

Can You Port Toll Free Numbers in Norway?

Yes,  you can port toll free numbers in Norway, but restrictions may apply. 

Regulator: Norwegian Communications Authority (Nkom)

Details: Toll free number portability between providers is implemented in accordance with the technical specification for Number Portability for geographic and non-geographic numbers in Norway”. Providers must submit an application to the Norwegian Communications Authority (Nkom) for the allocation of provider codes for number portability.

Can You Port Local Numbers in Norway?

Yes, you can port local numbers in Norway, but restrictions may apply.

Regulator: Norwegian Communications Authority (Nkom)


Poland Phone Number Portability 

Can You Port Toll Free Numbers in Poland?

No, you cannot port toll free numbers in Poland.

Regulator: UKE Office of Electronic Communications

Can You Port Local Numbers in Poland?

Yes, you can port local numbers in Poland.

Regulator: UKE Office of Electronic Communications

Details: The regulating authority UKE permits local number portability, but restrictions may apply.


Romania Phone Number Portability 

Can You Port Toll Free Numbers in Romania?

Typically no, but there are some instances where porting toll free numbers in Romania is possible. 

Regulator: National Regulatory Authority for Communications

Can You Port Local Numbers in Romania?

Yes, you can port local numbers in Romania, but restrictions may apply.

Regulator: National Regulatory Authority for Communications

Details: Local virtual numbers in Romania are regulated by the National Regulatory Authority for Communications. Although portability is permitted, restrictions may apply.


Spain Phone Number Portability 

Can You Port Toll Free Numbers in Spain?

Yes, you can port toll free Domestic numbers only (DC 1 Carriers) in Spain. 

Regulator: Comision del Mercado de las Telecomunicaciones (CMT)

Details: Toll free numbers in Spain, the Balearic Islands, and Canary Island are set-out and regulated by Comision del Mercado de las Telecomunicaciones. Number portability is permitted, with domestic toll free numbers only portable to DC 1 carriers.

Can You Port Local Numbers in Spain?

Yes, you can port local numbers in Spain.

Regulator: Comision del Mercado de las Telecomunicaciones (CMT)

Details: Local numbers in Spain ,the Balearic Islands and Canary Island regulated by Comision del Mercado de las Telecomunicaciones.


Slovakia Phone Number Portability 

Can You Port Toll Free Numbers in Slovakia?

Typically no, but there are some instances where you can port toll free numbers in Slovakia. 

Regulator: Telecommunication Office of the Slovak Republic

Can You Port Local Numbers in Slovakia?

Yes, you can port local numbers in Slovakia, but restrictions may apply.


Sweden Phone Number Portability 

Can You Port Toll Free Numbers in Sweden?

Yes, you can port toll free numbers in Sweden, some restrictions may apply.

Regulator: National Posts & Telecommunications Agency

Details: Sweden's toll free numbers regulatory authority, PTS allows for 02 / 0200 number portability.

Can You Port Local Numbers in Sweden?

Yes, you can port local numbers in Sweden.

Regulator: National Posts & Telecommunications Agency


Switzerland Phone Number Portability

Can You Port Toll Free Numbers in Switzerland?

Yes, you can port toll free numbers with international carriers only in Switzerland.

Regulator: Federal Office for Communications (BAKOM-OFCOM)

Details: Toll free numbers in Switzerland are controlled by the governing body, BAKOM who only allow porting on international carriers.

Can You Port Local Numbers in Switzerland?

Yes, you can port local numbers in Switzerland.

Regulator: Federal Office for Communications (BAKOM-OFCOM)

Details: Switzerland's telecommunication authority, BAKOM control and coordinate local number porting.


United Kingdom Phone Number Portability

Can You Port Toll Free Numbers in the United Kingdom?

Yes, you can port toll free numbers in the United Kingdom. 

Regulator: Ofcom

Details: The United Kingdom’s toll free number system is regulated by the Ofcom (Office of Communications) and is fully portable since 1997.

Can You Port Local Numbers in the United Kingdom?

Yes, you can port local numbers in the United Kingdom.

Regulator: Ofcom