Sequential ringing is one of the most popular VoIP features available for busy, global businesses.  This feature works by routing incoming calls in a specific order based on a predetermined list of phones and numbers.  This helps ensure that incoming calls are always answered because the call will ring through the list of numbers selected…

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Cloud PBXs have transformed the way that businesses manage their telecommunication needs.  They are a popular choice because they offer the features and accessibility of an expensive on-site business phone system without the hardware and price tag.  Despite this, problems with cloud hosted PBX software can occur.  We’ll discuss common issues you might experience and…

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With winter weather hitting many of our customers, it’s important that we discuss disaster recovery. Powerful winter storms have already hit several major cities leaving many businesses disrupted and unable to operate. Those with Cloud phone systems, however, understand its advantages in these types of scenarios. In this article we’ll discuss how the Cloud helps…

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When shopping for an Internet-based phone service, you may come across a few different technological terms including, Hosted PBX. You’ll find that there is a lot of different jargon associated with this type of phone system. In order to make your shopping experience a lot easier, we’ve written this article explaining what a Hosted PBX is,…

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With the debate between premise based and Cloud phone systems being brought in light lately, it’s an important that we touch on this subject. While each have their own pros and cons, it’s important to compare both of these systems so consumers can make the best decision for their individual situation. To help make the…

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Starting a business can be a grueling task. Not only do you need to focus on big picture items like an idea for a business, the funding to start it and plans for its location, you need to keep in mind numerous other items that can impact the longevity of your future company. To help…

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With VoIP phone systems becoming increasingly popular, we’re often asked about the requirements and technology needed to move from a traditional phone system to this Internet based one. Well we’re here to help. Many of our clients are first time VoIP users and they had a lot of the same questions you might have about…

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Small companies often feel pressure when competing with large, widespread businesses. Size doesn’t necessarily equate to better customer service or a better product but customers can sometimes feel more comfortable working with a larger company. However, small businesses can now have the appearance of one of their larger counterparts by using a Cloud PBX. In…

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You’ve heard of the Cloud, but what is the cloud? You might have even used “the Cloud,” but do you know what the Cloud is and how it works? The Cloud has gotten quite the reputation over the years. Nearly everyone, from your favorite social networking site to your favorite software provider, is taking advantage of…

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