Posts Tagged ‘customer success’
[Solutions Brief] Travel Agency Takes Flight with Virtual Call Center
Revolutionizing Customer Service in the Travel Industry: A Case Study with AVOXI’s Smart Queue Platform Learn how an online travel agency used Smart Queue, AVOXI’s virtual call center software solution, to gain insight into agent activity and improve overall customer satisfaction. In this solutions brief, we explore how Smart Queue, AVOXI’s virtual call center platform,…
Read More[Solutions Brief] Two-part Contact Center Solution Provides End-to-end Service
Learn how a US-based auto insurance carrier used AVOXI’s affordable, international VOIP service and Smart Queue, a robust contact center platform, to provide premium service to their customers and grow their business. Case Study in VoIP and Contact Center Solutions for a US-Based Auto Insurance Carrier Founded in 1990, this US-based auto insurance carrier caters…
Read More