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Business Texting Software

Enable business text messaging with your virtual numbers and humanize your company with more personalized customer interactions.

Instantly forward text messages to your email

Conveniently respond to your company's texts from anywhere

Text messaging software that works with any existing phone system

Includes voice, call recording, auto attendant, analytics and much more

Instantly activate local or toll free text-enabled numbers online

No setup fees or contracts. Try our reliable business texting platform risk-free!

business texting platform
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text messaging software for business

Simple, Effective, and Affordable Texting Software for Business

Business texting service enables your company to receive and respond to incoming SMS messages from customers or prospects via your email. Set up local or toll free text-enabled numbers online and you can start responding to your audience's SMS messages from anywhere. Your email responses are automatically converted into SMS format and delivered to your customer's device, creating a seamless customer experience that delivers intelligent, personalized text interactions. 

Set Up Business Texting Software in Minutes

Integrate your voice and text messaging features into one virtual number and manage your communications from an intuitive online interface. Our business text messaging platform seamlessly works over the top of your existing phone system or contact center software.

business texting software

What Customers Are Saying About AVOXI

Feel the Benefits of a Reliable Text Messaging Platform for Business

There's a reason why small companies and global corporations alike are integrating business texting with their communication strategy.

Improve Interactions

Let your customers interact with your business over the medium they prefer while reducing strain on your teams with lower call volumes.

Increase Productivity

Texting creates high engagement rates while allowing your sales and support teams to easily respond to your consumers from anywhere.

Save Time

Integrate your voice and text message platform into one virtual number and manage your communications from one easy-to-use online interface.

Business Features Included with Your Text-Enabled Numbers

When it comes to delivering advanced features at an amazing value, no other business texting platform has gone as far as AVOXI.
Our text messaging software includes the features you need to start improving your team's performance today.

Call Analytics

Call Hold

Custom Caller ID

Voicemail-to-Email

Custom Ring Rules

Self-Service

Custom Greetings

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

Why More Companies Are Using SMS Forwarding

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78% of consumers say they would rather text a toll free number than call

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98% of text messages are opened by the recipient

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91% of consumers prefer to receive a text message over voicemail

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71% of consumers say SMS is an effective way to communicate with a business
text enabled toll free numbers

Common Questions About Business Texting

How long does it take to set up my text-enabled numbers?

When you purchase a virtual phone number for text messaging in the online shopping cart, activation takes between 5 to 30 minutes.

How long does it take to enable texting on an existing number?

Enabling texting on a toll free or local number already on your account? In most cases, SMS enablement takes just 5 minutes or less. However, there are some situations where enabling your number can take up to 30 minutes.

Will customers know I'm emailing them?

Your responses will look like a regular text message. Our system automatically removes any email signatures and formats your message according to the proper text messaging formatting. 

Can I forward SMS messages to a group email address?

Yes, this is a popular use-case of our business SMS feature. You may also forward texts to application email addresses, such as CRM email to case, allowing your team to easily manage incoming tickets.  

Are my SMS responses limited by character?

No. If your response is over 160 characters, it will be broken up into multiple messages for your recipient. 

Do you support emojis?

Of course 🙂

Which countries support business texting?

At this time, you can set up text messaging service with any local or toll free number from the US or Canada. Stay tuned - We will be adding international texting for business very soon!

Try the Most Convenient Texting Platform for Business Risk-Free

Start managing your business calls in minutes when you set up any virtual phone number with text messaging enabled.