Cloud Communications for Travel Services
Fielding international calls, handling bookings, and responding to customer inquiries are just a few of the many things that online travel agencies and services do on a daily basis. And to do any of this, you need a scalable, affordable communications solution that grows and changes with the needs of both your business and your customers.
AVOXI's comprehensive cloud communications solutions provide online travel agencies and services with the tools they need to provide consistent, global support - no matter where their customers are located.
Cloud contact center software makes it easy to manage inbound call flow, monitor live calls in progress, and assess call performance over time. Because Smart Queue Contact Center is hosted in the cloud, your agents can work from anywhere with just a laptop and a reliable Internet connection.
Virtual toll free and local phone numbers make it easy for potential and existing clients around the world to contact you - no matter where your business is physically located.
Because AVOXI's entire product suite is hosted in the cloud, your hosted communication solutions can grow with your business. No matter where you or your customers are located, you can count on AVOXI to keep everyone connected.
Why AVOXI for Travel Agencies and Services
Online Travel Agency Takes Flight with Virtual Call Center
"AVOXI was able to provide this online travel agency with a complete contact center solution, from affordable VoIP call delivery to efficient and productive cloud-based contact center software.
Readily scalable, AVOXI's contact center software means that the client can easily add agent and seats as the business expands.
AVOXI was also able to provide the agency with first-class support and service along with toll free numbers with rates at a fraction of the cost of their former provider charged."