Call Center Call Recording
Effectively train agents and stay compliant with federal regulations with AVOXI's call center call recording solution with free, unlimited storage.
Contact Center Call Recording Software
AVOXI call recording for call centers is integrated into your call center software, making it easy to track agent performance and gain customer feedback. Store call center recordings for 30, 60, 90, or 365 days to stay in compliance with regulations or have calls to reference for training.
AVOXI's call center call recording system will help propel your operation to the next level, mitigate against potential liability, implement new training processes, and reduce your business’s monthly contact center recording costs.
Identify and Improve Team Performance
Get an in-depth look into your customer-agent interactions with call center call recording software and measure conversation quality, ensure adherence to call standards, and provide training tips.
Comply with Federal Regulations
Having a record of your team's calls can save your business a lot of time and money by limiting liability. If a customer raises a complaint, you'll have the records you need to prevent legal headaches.
Get Affordable Call Center Call Recording
Call center call recording software is competitively priced at $6.99 per month per number. Plus, you'll get features like IVR, call routing, call queuing, and more to improve your team's performance.
Call Center Call Recording System
- Customizable, Unlimited Storage: You can edit your unlimited storage options right from the Genius interface. Store recordings for 30, 60, 90, or 365 days.
- Enable Recording with a Click: If you have multiple numbers with AVOXI, you can easily enable or disable contact center recording with a single click.
- Complete Control Over Recordings: If you don’t want to record a conversation, simply deactivate it for the call from your softphone.
- Secure & Encrypted Data Storage: Your data is one of your most valuable assets. We ensure all data is protected and complies with industry standards.
"The interface is easy to use and very user friendly, our teams required very little training to get started right away."
Finance & International Network Manager
“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”
Group Reservations Manager
"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."
Asst. Manager – IT Support
Integrated With the Technologies Your Business Relies On
Common Questions About Call Center Call Recording
When you buy a number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing your contact center call recording system settings instantly.
Call center call recording software is priced at $6.99 per month per number.
Call center call recordings can be stored at 30, 60, 90, or 365-day increments.
With AVOXI's call center call recording system, all call recordings are stored for free.
Yes! AVOXI Genius supports call recording for both inbound and outbound calls. In your recording settings, you can even select to record only inbound calls, only outbound calls, or both.
Get the Most Out of Your Virtual Call Center Call Recording
The AVOXI platform comes with much more than call recording software for call centers.
Interested in Trying Call Center Recording Software for Free?
Schedule a demo to see what a contact center call recording solution can do for you and try AVOXI for free!