Contact Center Call Recording Service for Business
Genius call recording is an optional add-on service that gives you the ability to automatically record inbound and outbound calls on all virtual numbers and Genius licenses. With unlimited call recording storage, businesses have the ability to grow their customer base and store calls indefinitely.
Simple to use administrative controls give you the ability to set recording rules at an organizational, number, or queue level. With the freedom turn inbound, outbound and internal recording on or off at any time
Call Center Call Recording That's Reliable, Flexible, and Affordable
The call recording feature will help propel your operation to the next level, mitigate against potential liability, leverage new training processes, avoid legal headaches, improve customer loyalty, create brand recognition, and reduce your business’s monthly recording costs.
Try Our Call Center Call Recording Solution Risk-Free
No setup fees. No minimum contracts. Cancel anytime. Get a free trial of our contact center call recording service for business today!
VoIP Features Included With Your Call Recording Software
When it comes to delivering advanced features at an amazing price, no other call recording service includes as much value as AVOXI. Your call center phone recording service comes with an amazing set of PBX features for improving performance.
How to Set Up Your Contact Center Call Recording
Buy Numbers Online
Buy phone numbers online and start customizing your call management features right away. After purchasing a virtual number in the online shopping cart, check your email for login instructions.
Talk to an Expert
To schedule a free demo, or to speak to an expert about any questions you may have, contact us today! If you expect large call volumes or have unique business needs, ask us about custom IVR solutions.
How to Buy Call Center Call Recording Software
Step 1: Choose a Virtual Number
Choose any virtual number from the online shopping cart. After setting up your phone number, you can configure as many virtual attendant menus as you need to manage your call flow.
Step 2: Check Your Confirmation Email
After purchasing a virtual number in the online cart, you will receive a confirmation email with your login instructions. Note: If the email you provided is not associated with your listed business, you can still log in. However, your IVR's phone number may not be activated until an AVOXI expert is able to confirm your account details (this usually takes 15 minutes or less).
Step 3: Customize Your Call Center Call Recording Software
After your number is activated, you can start customizing your settings according to your specific business needs. You can update your account anytime from your online interface, including adding or removing phone numbers.
Step 4: Let Us Know How We Can Help
An AVOXI expert will reach out to ensure your call recording solution is working as you want it to and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.
Looking for Custom Call Recording Solutions?
Contact us today to talk to an expert, schedule a free demo, or request custom pricing for a personalized call recording solution.
What Customers Are Saying About AVOXI
Common Questions About Call Center Call Recording
When you buy a number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing your call recording settings instantly.
Yes, our call recording software works over the top of any existing phone system or as a stand-alone call management solution.
AVOXI offers local and toll free virtual numbers in 160+ countries. You can active new international virtual numbers instantly from your user interface.
Have Questions About Our Call Recording Software for Call Centers?
Submit the short form to get in touch with an AVOXI expert and let's see how we can improve your business communications today!