Call Center Call Recording Software

The easy, effective, and affordable contact center call recording system. Try it risk-free when you buy IVR numbers in any country.

Free 15 days of call recording included with any number

Play office call recordings in your browser or download to your device

Track call outcomes, custom dispositions, quality assurance reports and more

Call center call recording service included in monthly plan, no per-minute rates

No setup fees. No contracts. Enjoy call center call recording software risk-free!

business call recording

Contact Center Call Recording Service for Business

Call recording, also known as VoIP phone recording, is a call management feature for used for quality assurance purposes and legal compliance. Every phone number from AVOXI includes 15 days of free call recording. Extended call recording storage is included with any additional user extensions you add to your PBX or contact center service plan.

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Call Center Call Recording That's Reliable, Flexible, and Affordable

Enjoy 15 days of office call recordings at no extra cost when you set up a VoIP phone number. Easily toggle inbound and outbound call recording settings from your user interface. Playback call recordings in your web browser or download them directly to your device for later use. There are no per-minute rates associated with standard or extended call recording storage.

Try Our Call Center Call Recording Solution Risk-Free

No setup fees. No minimum contracts. Cancel anytime. Get a free trial of our contact center call recording service for business today!

VoIP Features Included With Your Call Recording Software

When it comes to delivering advanced features at an amazing price, no other call recording service includes as much value as AVOXI. Your call center phone recording service comes with an amazing set of PBX features for improving performance.

Call Analytics

Call Hold

Custom Caller ID


Custom Ring Rules


Custom Greetings

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

How to Set Up Your Contact Center Call Recording

Buy Numbers Online

Buy phone numbers online and start customizing your call management features right away. After purchasing a virtual number in the online shopping cart, check your email for login instructions.

Talk to an Expert

To schedule a free demo, or to speak to an expert about any questions you may have, contact us today! If you expect large call volumes or have unique business needs, ask us about custom IVR solutions.

How to Buy Call Center Call Recording Software

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Step 1: Choose a Virtual Number

Choose any virtual number from the online shopping cart. After setting up your phone number, you can configure as many virtual attendant menus as you need to manage your call flow.

Step 2: Check Your Confirmation Email

After purchasing a virtual number in the online cart, you will receive a confirmation email with your login instructions. Note: If the email you provided is not associated with your listed business, you can still log in. However, your IVR's phone number may not be activated until an AVOXI expert is able to confirm your account details (this usually takes 15 minutes or less).

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virtual phone attendant

Step 3: Customize Your Call Center Call Recording Software

After your number is activated, you can start customizing your settings according to your specific business needs. You can update your account anytime from your online interface, including adding or removing phone numbers.

Step 4: Let Us Know How We Can Help

An AVOXI expert will reach out to ensure your call recording solution is working as you want it to and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.

Enterprise Account Executive
Commercial Director - APAC

Looking for Custom Call Recording Solutions?

Contact us today to talk to an expert, schedule a free demo, or request custom pricing for a personalized call recording solution.

What Customers Are Saying About AVOXI

Common Questions About Call Center Call Recording

How long does it take to activate my call recording system?

When you buy a number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing your call recording settings instantly.

Will your call center call recording software work with my existing phone system?

Yes, our call recording software works over the top of any existing phone system or as a stand-alone call management solution. 

What are my international virtual number options?

AVOXI offers local and toll free virtual numbers in 160+ countries. You can active new international virtual numbers instantly from your user interface. 

What else can AVOXI do for my business?

In addition to providing the best IVR systems for business, popular services from AVOXI include VoIP phone systems and virtual business phone numbers in 160+ countries. 

Have Questions About Our Call Recording Software for Call Centers?

Submit the short form to get in touch with an AVOXI expert and let's see how we can improve your business communications today!

Ready to Set Up Your Call Center Call Recording Software?