+1 800.462.8694 U.S. | +1 770.937.9735 Worldwide

Call Center IVR

Make your call center IVR flexible, affordable, and amazingly easy to manage.

Customize your call center's IVR flow from anywhere

Contact center IVR software includes coverage in 160+ countries

Call center IVR routing for numbers, queues, extensions, or voicemails

Contact center IVR software includes recording, ACD, monitoring, and more

No setup fees or contracts. Try IVR system for call centers risk-free!

ivr call center

IVR System for Call Centers

The reliable, easy-to-use, and amazingly affordable call center IVR system. Standard contact center IVR software is included with any virtual number you set up with AVOXI. Whether you run a small contact center or global call center, our software platform is built to improve your communication KPIs from day one. But don't take our word for it, try it yourself and start your free trial of the top IVR system for call centers today!

Multi-Level Call Center Routing

With local and toll free numbers available in 160+ countries, nobody provides the global coverage that the AVOXI software platform does. Set up unlimited voice prompts, routing rules, and call queues as your contact center requires. You can designate call center routing rules to extensions, call groups, call queues, voicemail or your own customer service broadcasts.

The Most Flexible, Affordable, and Reliable Contact Center IVR

Standard IVR features are included with any phone number your purchase from AVOXI. If you already have a virtual number you'd like to use, no problem! Transferring virtual numbers to AVOXI is a quick and easy process. Number transfers can be done in a few days and shouldn't cause any disruption in your service. Let's find out how much you can save with AVOXI today!

Included with Your Call Center IVR Software

When it comes to delivering advanced features at an amazing value, no other IVR provider has gone as far as AVOXI. Your IVR software includes an amazingly affordable cloud PBX with every feature you need to improve your team's performance.

Call Recording

Call Queues

Call Transfer

Outbound Calling

VoIP Softphone

Toll Free IVR Numbers

Virtual Local Numbers

Call Routing

Call Analytics

Call Hold

Custom Caller ID

Voicemail-to-Email

Custom Ring Rules

Self-Service

Interactive Voice Response

Custom Greetings

Live Call Monitoring

Call Whisper

Call Barge

Custom Call Outcomes

Voicemail Transcription

Setting Up Your Contact Center IVR

STEP 1: Choose a Virtual IVR Number

Choose a local or toll free IVR number to manage your call flow from. After purchasing an IVR number, you may configure as many branches as you would like in your call flow. Interested in our advanced IVR solution with call queueing, call quality monitoring, intelligent analytics and more? Complete an order for any plan and you will receive an email from our team asking if you would like to start a risk-free trial of our advanced call management system. After confirming your total users, you will get new login credentials and receive a credit for your previous charge. You can also schedule a free demo at your convenience.

purchase an ivr number
toll free ivr number

STEP 2: Review Your Account Details and Place Your Order

After completing your order, you will receive an email with your login credentials. Once you log in, you customize your call forwarding rules, IVR menus, custom greetings, and other call management features. You can also set up alternative methods of payment, such as Paypal.

Note: If the email you provided is not associated with your listed business, you will still be able to login and customize your settings. However, your number may not be activated until an AVOXI expert is able to confirm your account details (this process takes 5 minutes or less).

STEP 3: One of Our Dedicated Experts Will Make Sure You Have Everything You Need

An AVOXI expert will reach out to ensure your IVR system is working as you want it to and make sure you have everything you need to improve your team's performance today. If you have any questions, let us know! We'll be available anytime you need help.

Can We Help You with a Custom IVR Solution?

neil
Neil
Enterprise Account Executive
alvin-avoxi-specialist
Alvin
Commercial Director - APAC

Frequently Asked Questions

How long does it take to activate my call center IVR?

When you buy an IVR number in the cart, you will receive an email with your account's login credentials. From there, you can start customing your IVR's call routing rules and menu options instantly.

Will your IVR solution work with my contact center's existing phone system?

Yes, our cloud IVR works over the top of any existing phone system or as a stand-alone call management solution. 

What are my international options?

AVOXI offers local and toll free IVR numbers in 160+ countries. You can active new international IVR numbers instantly from your user interface. 

What else can AVOXI do for my business?

In addition to providing the best IVR systems for business, popular services from AVOXI include VoIP phone systems and virtual business phone numbers in 160+ countries. 

Have Questions About Our Call Center IVR Solutions?

Call Us From...

US/Canada: 1 800 394 1980
Australia: 1 800 834558
israel virtual numbers Israel: 180 946 5062
singapore virtual numbers Singapore: 800 852 6179

south korea virtual number South Korea: 00798142030207

switzerland virtual number Switzerland: 0800 899 839

Canada flag mini Costa Rica: 800 542 5396

Germany flag mini South Africa: 080 098 1340

Canada flag mini Canada: 1 800 394 1980

japan virtual number Japan: 81 3 4579 9469

new zealand virtual number New Zealand: 0800 450 951

Germany flag mini Germany: 0800 000 0476

philippines virtual numbers Philippines: 1800 11101769

malaysia virtual number Malaysia: 1800 819 244

Hong Kong and Toll Free Numbers Hong Kong: +852 30114974

Mexico Flag Mexico: 01 800 099 1204 

spain virtual number Spain: 800 654 432

italy virtual number Italy: 800 790 731

netherlands virtual numbers Netherlands: 0800 023 4197

thailand virtual numbers Thailand: 1800 011 013

Worldwide: +1 (770) 937-9735

We Are Located in...

Atlanta, Georgia (HQ)
1000 Circle 75 Pkwy | Suite 500
Atlanta, GA 30339
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Charleston, South Carolina
656 King St
Charleston, SC 29403
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Costa Rica
Centro Comercial
Country Plaza
Local 8 Segunda Etapa
San Rafael de Escazu
San Jose, Costa Rica
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South Africa
Johannesburg Office
The Pivot, Building B, Second Floor
1 Montecasino Blvd., Fourways, Johannesburg 2055
South Africa
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Ready to Set Up Your Call Center IVR?