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Contact Center FAQs

Get answers to questions about contact center software from AVOXI.

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Have Questions?

We answer the most some of the most frequent contact center FAQs we receive below.

An agent is anyone in your company who contacts existing customers or prospects using AVOXI Genius contact center software. Genius is fully scalable, so you can add or remove agents at any time.

Still, have questions about our contact center software?

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