Communication System
AVOXI Genius is the simple, effective, and affordable communication system for business.
AVOXI Genius Communication System
Setting up a communication system doesn't need to be difficult. AVOXI Genius is the first effective, affordable, and easy-to-use communication system solution for business. Finally, you don't need to pay premium pricing for amazing call quality and enterprise features like Advanced IVR, ACD, Live Call Monitoring, Call Recording, Flexible Call Queueing and many more. Experience the best communication system for business and try AVOXI Genius risk-free.
Managing Your Communication System
Your communication system allows you to:
- Route calls to the right agent every time with ACD
- Set up custom greetings and Advanced IVR menus
- Customize rules for your Call Queues and Ring Groups
- Receive Voicemail Transcriptions via email
- The Genius WebRTC Phone for global outbound dialing
- Custom Caller ID with your toll free or local numbers
- Easily manage your Inbound Contact Center features from your Easy-to-Use Online Interface
Cloud Contact Center Management Made Easy
Managing your cloud contact center has never been so easy:
- Use Live Call Monitoring features like Call Whisper and Call Barge
- Utilize Call Disposition to track the quality of your customer interactions
- View Call Logs, Agent Reports and more from AVOXI Genius Analytics
- Enjoy 15 days of free Call Recording or upgrade to an extended plan
- Easily add new users, create queues, update routing rules, and manage your account from your Online Interface
Benefits of Choosing AVOXI
There's a reason why so many companies around the world trust AVOXI as their cloud contact center solution:
- Enjoy the best call rates with virtual numbers in 150+ countries
- Combine your Cloud Contact Center Solution with your Business Phone Service
- Earn $25 - $1,000 in credit for transferring numbers to AVOXI's network
- Global VoIP infrastructure ensures amazing call quality no matter where you are
- There are no setup fees or minimum contracts. Try AVOXI Genius risk-free!
See How Easy a Communication System Can Be with AVOXI Genius
Finally, call management software that is simple, effective, and affordable.
Communication System Pricing
- Soft Phone (WebRTC)
- Call Transfer
- Call Hold
- On Demand Call Recording
- Mute
- Outbound Calling
- User Management
- Add/Edit Users
- Assign Extensions
- Assign Roles
- Set Caller ID
- Virtual Attendant
- Add/Remove/Edit
- Upload/Record Audio Prompts
- Call Recording
- Playback/Download
- Voicemail Management
- Playback/Download
- Greeting Management
- Voicemail to Email
- Voicemail Transcription
- Call Forwarding
- Add/Remove/Edit
- Time of Day Routing
- Caller ID Display
- Call Groups
- Add/Remove/Edit
- Set Sequence Strategy
- Member Management
- Call Queues
- Add/Remove/Edit
- Set Ring Strategy
- Queue Voicemail
- Custom Music on Hold
- Supervisory Monitoring
- Whisper
- Barge
- Multi-Level Call Disposition
- Advanced Analytics
Genius Essential
$4.99 per user
- Soft Phone (WebRTC)
- Call Transfer
- Call Hold
- On Demand Call Recording
- Mute
- Outbound Calling View Rates (per minute)
- User Management
- Add/Edit Users
- Assign Extensions
- Assign Roles
- Set Caller ID
- Virtual Attendant
- Add/Remove/Edit
- Upload/Record Audio Prompts
- Call Recording
- Playback/Download
- Voicemail Management
- Playback/Download
- Greeting Management
- Voicemail to Email
- Voicemail Transcription
- Call Forwarding
- Add/Remove/Edit
- Time of Day Routing
- Caller ID Display
- Call Groups
- Add/Remove/Edit
- Set Sequence Strategy
- Member Management
- Call Queues ---
- Add/Remove/Edit ---
- Set Ring Strategy ---
- Queue Voicemail ---
- Custom Music on Hold ---
- Supervisory Monitoring ---
- Whisper ---
- Barge ---
- Multi-Level Call Disposition ---
- Advanced Analytics ---
Genius Contact
$24.99 per user
- Soft Phone (WebRTC)
- Call Transfer
- Call Hold
- On Demand Call Recording
- Mute
- Outbound Calling View Rates (per minute)
- User Management
- Add/Edit Users
- Assign Extensions
- Assign Roles
- Set Caller ID
- Virtual Attendant
- Add/Remove/Edit
- Upload/Record Audio Prompts
- Call Recording
- Playback/Download
- Voicemail Management
- Playback/Download
- Greeting Management
- Voicemail to Email
- Voicemail Transcription
- Call Forwarding
- Add/Remove/Edit
- Time of Day Routing
- Caller ID Display
- Call Groups
- Add/Remove/Edit
- Set Sequence Strategy
- Member Management
- Call Queues
- Add/Remove/Edit
- Set Ring Strategy
- Queue Voicemail
- Custom Music on Hold
- Supervisory Monitoring
- Whisper
- Barge
- Multi-Level Call Disposition
- Advanced Analytics
See What Customers Are Saying About AVOXI Genius
Communication System Software Features
Frequently Asked Questions
With AVOXI Genius, setting up your new virtual contact center takes less than 1 business day. In most cases, new customers are active in just a couple of hours. After signup, you can instantly self-provision new users, phone numbers, and much more from your own user interface.
AVOXI Genius contact center software can be used anywhere. All you need is a stable internet connection (150 kbps per call recommended) and a supported operating system (Windows 7 or later or Mac OS Yosemite 10.10 or later.
24/7 phone support is available to all AVOXI Genius customers. You can also access the AVOXI Genius support team via email anytime, or open support tickets from your login.
AVOXI Genius is designed to give you complete control over your virtual contact center. After signing up, you can add, edit, and remove users instantly from your own user interface. You can also activate toll free or local phone lines from 150+ countries instantly.
Still Have Questions About Communication Software?
Ready to speak to an expert now? Contact us directly
Singapore: 800 852 6179
Israel: 180 946 5062
New Zealand: 0800 450 951
Malaysia: 1800 819 244
Italy: 800 790 731
Netherlands: 0800 023 4197
Spain: 800 654 432
Japan: 81 3 4579 9469
Thailand: 1800 011 013
Switzerland: 0800 899 839
Worldwide: +1 (770) 937-9735