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Cloud Contact Center Solutions

Simple. Effective. Affordable. Try AVOXI Genius Risk-Free.

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AVOXI-Smart-Contact-Center-GENIUS

AVOXI Genius is the Contact Center for Better Customer Experiences

Setting up a cloud contact center doesn't need to be difficult. AVOXI Genius is the first effective, affordable, and easy-to-use cloud-based contact center solution for business. Finally, you don't need to pay premium pricing for amazing call quality and enterprise features like Advanced IVR, ACD, Live Call Monitoring, Call Recording, Flexible Call Queueing and many more. Experience the best cloud contact center solution for business and try AVOXI Genius risk-free.

Set Up Your Contact Center In Minutes


Set up your cloud contact center in just minutes! Easily add new users, queues, and routing rules from your Online Interface.

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Instantly Activate Virtual Numbers Worldwide


Instantly activate toll free and local numbers from your Online Interface. Enjoy the most competitive call rates in 150+ countries!

Create Better Experiences for Customers and Agents


Your Genius Contact Center includes IVR, Automatic Call Distribution, Call Recording and much more at an amazing price.

Amazingly Affordable, Transparent Pricing


Enjoy massive savings when you combine AVOXI Genius' affordable pricing with amazing VoIP call rates in 150+ countries.

Expect the Best from Your Contact Center Solution

Managing Your Inbound Contact Center

Your inbound contact center allows you to:

  • Route calls to the right agent every time with ACD
  • Set up custom greetings and Advanced IVR menus
  • Customize rules for your Call Queues and Ring Groups
  • Receive Voicemail Transcriptions via email
  • Easily manage your Inbound Contact Center features from your Easy-to-Use Online Interface

Cloud Contact Center Management Made Easy

Managing your cloud contact center has never been so easy:

  • Use Live Call Monitoring features like Call Whisper and Call Barge
  • Utilize Call Disposition to track the quality of your customer interactions
  • View Call Logs, Agent Reports and more from AVOXI Genius Analytics
  • Enjoy 15 days of free Call Recording or upgrade to an extended plan
  • Easily add new users, create queues, update routing rules, and manage your account from your Online Interface

Global Dialing with AVOXI Genius

Every AVOXI Genius plan includes:

  • Every plan includes a webRTC phone and global outbound dialing
  • Use your toll free or local virtual numbers as your Custom Caller ID
  • Set controls on outbound dialing with Call Barring Rules
  • Save with the most Affordable Outbound Rates worldwide.

Benefits of Choosing AVOXI

There's a reason that so many companies trust AVOXI as their cloud contact center solution:

  • Combine your Cloud Contact Center Solution with your Business Phone Service
  • Enjoy the best VoIP call rates with virtual numbers in 150+ countries
  • Earn $25 - $1,000 in credit for every number you transfer to AVOXI's network
  • Global VoIP infrastructure ensures amazing call quality no matter where you are 
  • There are no setup fees or minimum contracts. Try AVOXI Genius risk-free!

Ready to See What AVOXI Genius Can Do for Your Business?

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Set Up Your Cloud Contact Center Today

Easily set up your contact center online. After selecting an option below, you can set up your features yourself or have an AVOXI specialist help you. After your setup, an AVOXI contact center expert with contact you to ensure your service is customized to your preferences and answer any questions you may have.

*Will update this section once I learn the actual process we have to onboard new customers.

Genius Essential

$5 per month
  • Virtual Phone

  • Virtual Attendant/IVR

  • Call Queues / Call Groups

  • Other Cool Things

  • More Cool Things


Genius Contact

$25 per month
  • Genius Contact+

  • Advanced IVR

  • Call Monitoring

  • Advanced Thing

  • More Advanced Thing


Have Questions About AVOXI Genius as a Contact Center Solution?

Our amazing team of contact center experts is available to help 24/7.

Why So Many Companies Choose AVOXI

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Global Coverage


Integrate your cloud contact center with your phone services anywhere you do business. *update with messaging about global number availability

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Intelligence


Powered by Google's Cloud Platform, AVOXI Genius uses machine learning to evolve with your business. *update this if it is not accurate yet / mention AI?

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Superior Call Quality


Over 98% of calls handled by AVOXI score above the global standard for "excellent" VoIP call quality. *update this to mention server locations

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Simple, Effective, Affordable


Finally, an affordable contact center solution built for any business. To maximize savings, compare your call rates and see how much you can save by porting numbers to AVOXI.

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Customer Focus


The AVOXI Genius team is always available for you. Call, chat, or email us anytime. We're here for you 24/7.

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Reliable Cloud Security


Protect your communications with data and voice encryption, clustered firewalls, fraud monitoring, reliable failover routing and PCI compliance. *need clarification on these

Customer Testimonial Section

*rolling slide of positive comments/reviews from our customers.

Frequently Asked Questions

Still Have Questions About Contact Center Solutions?

We're here to help! Contact us today for answers to any of your contact center solution needs.