Hotel Call Center Software
The simple, flexible, and affordable call center software for hotels and the hospitality industry
Contact Center Software Made for Amazing Customer Experiences
AVOXI Genius is the hotel call center software built to improve team performance right away. Our cloud-based call center software deploys almost instantly and makes it easy to manage your employees, no matter where they are located. Enjoy all the features of an enterprise solution, such as live call monitoring, call whisper and barge, skills-based routing, QA and analytics reporting, IVR call flows, call recording, and customized call outcomes, at an amazingly affordable price. Contact us today and try our flexible hotel call center software totally risk-free.
Set Up Your Hotel Call Center Software and Start Serving Customers Better Today
- Create custom call dispositions and track call outcomes over time
- Gain insights into customer calls and gain a deep understanding of their needs
- Ensure quality assurance standards are met with live call monitoring
- Easily manage your employees, no matter where they are located
- Review call recordings and use agent scorecards to set metrics and goals
Improve Customer Service and Support Team Performance with Call Center Coaching Tools
- Dynamic call distribution rules like time-based and skills-based routing
- Unlimited IVR menus, call branches, custom greetings and more
- Flexible call queues and hunt groups with custom ring rules
- Toll free and local phone numbers available from 160+ countries, instantly
- Global outbound dialing with custom caller ID from your WebRTC softphone
What Users Are Saying About AVOXI
Customer Service Center Software with the Features You Need
Call Center Support Software Made Simple, Flexible, and Affordable
Schedule a free demo with one of our customer experience experts and see just how easy managing your customer support center software can be
Frequently Asked Questions
With AVOXI Genius, setting up your new virtual call routing platform can be done in just a few minutes! Enhanced call routing solutions can be set up in 1 business day or less. After signup, you can instantly self-provision new users, phone numbers, and much more from your own user interface.
As a cloud-based call routing system, the AVOXI platform can be used anywhere where you have a stable internet connection (150 kbps per simultaneous call recommended).
24/7 phone support is available to all customers using the AVOXI phone routing platform. You can also access the AVOXI Genius support team via email anytime, or open support tickets from your login.
AVOXI Genius is designed to give you complete control over your phone routing features. After signing up, you can add, edit, and remove users instantly from your own user interface. You can also activate toll free or local phone lines from 160+ countries instantly.
Of course! Submit the short free trial form and you will be given the option to choose the specifications associated with your free trial of AVOXI's call routing solutions.
In addition to the best call center software for customer support teams available, popular services from AVOXI include VoIP phone lines from 160+ countries.
Still Have Questions About Customer Support Center Software?
Submit the short form and an AVOXI expert will contact you shortly. Response times are usually 20 minutes or less.