Inbound IVR

Customize your inbound IVR menu to guide your callers and ensure they're directed to the right department or representative every time. AVOXI's inbound IVR solution includes call management features like automatic call routing, quality monitoring, call recording, CRM integrations, and many more. 

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Expect the Best Inbound IVR for Business

IVR, or interactive voice response, interacts with callers by prompting options to guide callers to the correct information or agent. Inbound IVR systems give callers the ability to self-service, which gives businesses improved customer satisfaction while also reducing costs. With AVOXI, you can create as many IVR branches as your call flow requires. You can set up call routing to other IVR numbers, call groups, call queues, user extensions, voicemail, or your own customer service broadcasts.

inbound interactive voice response

Improve Customer Experiences

Give your callers the best customer service by reducing the number of call transfers, improving self-service, and prioritizing your company's high value customers with inbound IVR for business.

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Unlimited Inbound IVR Options

Customize limitless inbound IVR menus, options, and scripts to deliver the best customer experience by effectively guiding your callers to the solutions they're looking for.

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Affordable Plans with Advanced Features

Our inbound IVR software is included with each phone number at no extra cost! Plus, you'll get other call management features like call routing, call queuing, and more to improve your business communications.

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Inbound IVR Software Features

  • Personalized Greetings: Setup inbound IVR with custom greetings that suits your business and directs callers based on their needs.
  • Custom Routing: Customize your routing with timed-based, least-used, geographic, and other routing options to best serve your callers.
  • Analytics and Dashboards: Custom dispositions and advanced analytics make it easy to measure the impact of inbound IVR on your call metrics.
argos-assistance

"The interface is easy to use and very user friendly, our teams required very little training to get started right away."

Marco

Finance & International Network Manager

island-outpost

“We like that everything is there in one simple interface - softphone, reporting, analytics. It has really been a help to our team.”

Suzanne

Group Reservations Manager

vee-technologies

"As COVID hit, AVOXI helped us move our contact center agents to a WFH mode very quickly and with no impact on call quality. Thank you AVOXI and team."

Abdul Hameed

Asst. Manager – IT Support

Integrated With the Technologies Your Business Relies On

Bitrix

Bitrix

Hubspot

Hubspot

Pipedrive

Pipedrive

Diduenjoy

Diduenjoy

Intercom

Intercom

salesflare

Salesflare

Freshdesk

Freshdesk

nicereply_icon

Nicereply

Shopify

Shopify

Freshsales

Freshsales

Odoo

Odoo

SugarCRM

SugarCRM

Help Scout

Help Scout

Outreach

Outreach

Zendesk

Zendesk

International Inbound IVR Numbers from 170+ Countries

Set up an international inbound IVR system when you purchase a number from any of 170+ countries worldwide. Don't see the region you need? Contact us today! We can reserve the number you're looking for. Not all available countries are displayed below.

Egypt

Kenya

Mauritius

Morocco

Nigeria

Seychelles

South Africa

Tanzania


Algeria

Angola

Benin

Botswana

Burkina Faso

Cote D'Ivoire (Ivory Coast)

Democratic Republic of the Congo

Ghana

Madagascar

Malawi

Mali

Namibia

Senegal

Sudan

Uganda

Zimbabwe


Costa Rica

Canada

Dominican Republic

Jamaica

Mexico

Panama

Puerto Rico

United States


Antigua and Barbuda

Bahamas

Barbados

British Virgin Islands (BVI)

Cayman Islands

El Salvador

Grenada

Guatemala

St. Kitts and Nevis

St. Lucia

St. Vincent

US Virgin Islands (USVI)

Australia

China

Cyprus

Hong Kong

India

Indonesia

Japan

Malaysia

New Zealand

Philippines

Russia

Singapore

South Korea

Taiwan

Thailand

Vietnam


Bangladesh

Brunei

Cambodia

Fiji

Georgia

Kazakhstan

Kyrgyzstan

Macau

Nepal

Sri Lanka

Tajikistan

Uzbekistan

Bahrain

Cyprus

Israel

Jordan

Kuwait

Lebanon

Oman

Pakistan

Qatar

Saudi Arabia

Turkey

UAE

Argentina

Belize

Bolivia

Brazil

Chile

Colombia

Curacao

Ecuador

Paraguay

Peru

Uruguay

Venezuela

Have Questions About International Inbound IVR Service?

We are here to help! Get a demo or try a free trial to see what our international inbound IVR solutions can do for you.

Frequently Asked Questions

What is an inbound IVR system?

An inbound IVR system is a communications solution that allows callers to self-service by selecting from a menu of pre-recorded options. After selecting an option, the caller is routed to the department or agent that best suits their needs.

How much does inbound IVR software cost?

Inbound IVR is included with the purchase of any virtual phone number from AVOXI! You only pay for your phone numbers and users. Phone number pricing depends on the type of phone number you choose and how much call volume you expect. 

How long does it take to activate my inbound IVR system?

When you buy an inbound IVR number in the cart, you will receive an email with your account's login credentials. From there, you can start customizing your inbound IVR's call routing rules and menu options instantly.

What are my international IVR number options?

AVOXI offers local and toll free inbound IVR numbers in 160+ countries. You can activate new international IVR numbers instantly from your user interface.

Can I set up my inbound IVR solution online?

Yes, our inbound IVR allows you to customize your menus, call flows, and much more from your online interface. 

What else can AVOXI do for my business?

In addition to providing the top inbound IVR system for business, popular services from AVOXI include virtual phone lines from 160+ countries.

Get the Most Out of Your Inbound IVR System

The AVOXI Genius platform comes with much more than inbound IVR.

integrations

Integrate Your Tools

AVOXI integrates with 50+ business tools so you can see everything happening with your customers all in one place.

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Global Voice Platform

Instantly activate virtual phone numbers in 170+ countries at the most competitive rates worldwide.

actionable insights

Virtual Call Center

Improve customer service and agent productivity with AVOXI's intuitive, easy-to-use virtual call center software.

Try Inbound IVR Software for Free

Schedule a demo to see what inbound IVR can do for you and try AVOXI for free!