Leave no call to chance.
Customer expectations are evolving. The rise of social media, proliferating contact channels and the heightened strategic role of customer services are changing the landscape for contact centers. But understanding performance doesn’t have to be complicated.
Join us at ICMI Contact Center Expo 2022 and learn how we can help you discover, analyze and act on the metrics that truly matter. We’ll show you in-person how we can help you transform your contact center into a customer-centric machine.
BDR Team Lead
BDR Team Lead
What can you expect from us at ICMI CCEXPO?
Empower confident teams.
Accelerate your team’s time-to-proficiency and performance visibility so they can always deliver for your customers. When you emphasize an always-improving culture, your teams and customers win.
Deliver consistent messaging.
Speed up resolutions, cut wait times and encourage customer self-service using intelligent call routing— all while delivering consistent messaging no matter which channels they came from. With our browser-based solution and feature-rich platform, you can.
Drive stellar CX.
Engagement is the basis for any customer experience strategy. Drive a stellar experience right from the start with omnichannel communications that keep pace with customer demand for first call resolution, channel choice, personalization, compliance and more.
Visit Our Booth
Our booth is #106, located near the Solution Spotlight Theater.