Communications as a Service

How to Manage Multiple
Numbers Using Bulk Updates

Update and manage features and call forwarding rules for selected numbers

Use Bulk Updates to Manage Numbers

Select multiple phone numbers by clicking on the selection box next to the phone numbers you want to edit in bulk as shown below.

AVOXI Core Bulk Updates

After selecting the numbers you want to manage, click on the “Bulk Update” button and select the appropriate bulk update action.

Manage Features in Bulk

The manage features bulk update feature will allow you to turn on and off system features for selected phone lines. To turn on or off features for multiple numbers at the same time, first, select the phone lines you would like to manage. Then, click on the “Bulk Update” button and click on “Manage Features”.

Turn any of the features below on or off.

AVOXI Core Manage Features

Add Forwarding Rules to Multiple Phone Lines at the Same Time

AVOXI Core Bulk Update FeaturesTo add forwarding rules to multiple phone lines, from the home screen, select the phone lines you want the new rule(s) to apply and click on the “Bulk Update” button. Then, click on Change Call Forwarding.

A new screen appears with a list of the numbers you selected to change. Review the phone lines listed and click on the +Add Call Forwarding button to add your new forwarding rule(s). You can delete phone lines from this list by clicking on the ‘X’ in case you selected the wrong phone line from the home screen. See the Call Forwarding section to learn how to add forwarding rules.

AVOXI Core Add Bulk Updates

Important Note: Any new forwarding rule(s) created through the bulk update feature deactivate existing rules. However, if you want to delete old forwarding rules, make sure to click on the “Check to remove previously created rules” box as shown above.

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